Kwik Kar Willow Bend

I have been using this location for about a year and could not be more pleased with the service. It is not the closest place to me but I have had bad experiences at some other oil change places including another Kwik Kar that I will not mention here. They said my mini van used 7.5 quarts of oil. I said no way then they changed there story and said it was 6.5 quarts I still questions it and they said it took 5.5 quarts. So their credit ability was shot right off the bat. I have never had a problem like this at this location. Everybody has been really nice and I never feel like they are trying to get me to buy thinks I do not really need even if that means I not going to buy it right then. I really do not might waiting there even if my oil change takes a little longer than normal unlike some other place I have been to in the past. I would definitely say this place is one of the nice places I have been for an oil change. more

Over the years I have been to I have been to many place to get my oil changed but this has to be the nicest place I can remember going to. Oil Change was done really quick. I told them upfront not interested in air filters or other surprises sales attempts. Happy they seemed to understand this simple request but reminded me before leaving to make sure I do not go to long without changing it. Fair enough.\r I will definitely use them again more

Do you ever wander after reading a review if the people writing the review even knows if they are posting the review for the right location. I have the compete confidence in the staff at Kwik Kar Willow Bend. They have always taken care of us in an upfront and professional manner. Outside of getting work done for a manufacture recall I would not go anywhere else for maintenance on my car. Everyone I have talked to there has been just as nice as they could be not something I would say about some other car place I have been to in the past more

If I could I would put negative stars, do not use this buiness. I took my car for an inspection after spending a good deal to make it pass. I was the first customer in that morning. I was told it wouldn't pass due to a leak in my power steering pump; I was told they could bring me to work, repair the problem & get that sticker on. The pump is a ""core"" item, so I would not get the faulty part returned to me as you only purchase reconditioned parts. I was then told the approximate price. I said I couldn't afford that & would check with my mechanic. The man then asked what I could afford - RED FLAG!!!! I took my car to the Ford house that afternoon (paying a diagnostic fee), my car was put on a rack (as the power steering pump is on the bottom of the engine) They checked it from end to end & opened the fulid reservoir & it was full. I took it back to Kwik Kar the next day & the guy showed me dirty motor oil buildup & asked if I saw why they would think it was power steering fluid. I was given a print out that looked EXACTLY the same as the day before, but now it said passed. I wonder just how much they would have accepted to allow me to purchase my sticker had my mechanic not told me to get my car & leave. He also advised I kiss my inspection money goodbye & go to a reputable garage. I wonder how many other people were misled this way...at anyrate I will never return there & will tell everyone I can not to use this business; hello internet. more