I have taken my cars...including my husband, daughters, & sons cars to this establishment ever since they opened for oil changes, and car washes. I have found that every time any of us...husband, daughters, or sons go for oil changes, the technician changing the oil ALWAYS finds other things that need to be done. The clencher was when I had gotten new license tags on one of my vehicles; therefore, they could not find the information about my car in the system, & the technician tried to sell me a job that had just been done the previous time when I had taken my car in , which had only been about 3 months before. He showed me how "dirty" the transmission fluid was, etc. I think they are all "crooks" & have been told to find other things wrong. Take your car to a mechanic for oil changes...Not to a Car Wash! Unfortunately, it took me a while to see them for who they are! "Scam Artists"