Kwik Kar Lube & Tune

We've been going to this location for many years and have noticed the quality decreasing throughout the years. I took my Tahoe for a car was on Friday afternoon and they broke my be I door handle. They surveillance video clearly shows the employee pulling and breaking the handle while vacuuming the vehicle. The manager never informed me, instead they taped it and ran it through and claimed it was already broken. The manager and general manager refused to take responsibility for the employees action and refused to replace the handle. Be aware they do not know the meaning of customer service. Do not go there. more

My wife take our family van here for an oil change. When she got back home we thought it water dripping from the AC. The next day our driveway under our van was still wet so I check it and it oil dripping from the plug on my sump pan. I check the dip stick the oil was 2 inches past the marker recommended by the manufacturer. more

I have taken my cars...including my husband, daughters, & sons cars to this establishment ever since they opened for oil changes, and car washes. I have found that every time any of us...husband, daughters, or sons go for oil changes, the technician changing the oil ALWAYS finds other things that need to be done. The clencher was when I had gotten new license tags on one of my vehicles; therefore, they could not find the information about my car in the system, & the technician tried to sell me a job that had just been done the previous time when I had taken my car in , which had only been about 3 months before. He showed me how "dirty" the transmission fluid was, etc. I think they are all "crooks" & have been told to find other things wrong. Take your car to a mechanic for oil changes...Not to a Car Wash! Unfortunately, it took me a while to see them for who they are! "Scam Artists" more

Good: I have lived in this area 17 yrs and have been a patron of this facility a few times for oil changes, tune ups, car washes and even some minor repairs and have found these services satisfactory. Usually quick and professional.. Bad: Unfortunately this establishment has just lost my business. I came in for a vehicle inspection on my truck. After a few minutes I was approached and told that my emergency brake was not "catching"/ working. He said that he could try to adjust it for about $50. If that did not work it would mean a brake job for about $169. I agreed to have it adjusted. The next thing I know I get an estimate for over $330 to replace the cylindars and seals. I declined even though the manager told me that (see below). Improvements: " this will get so bad that soon you'll put on your brakes and the pedal will just go to the floor". I did not appreciate the scare tatics so I thanked the mechanic for looking at it and left. As it turned out these repairs were not only not necessary but would not have corrected the problem that prevented a passing inspection. A $10 bushing and about 40 minutes work, by my brother, solved the problem. They should stick to lube jobs and stop trying to scare people into costly repairs.. Other: Not only will I not use any of their services again, but I'll tell anyone who asked this story. Thank You, I Mclaughlin. more