Avoid this dry cleaner at all costs. We had been taking our things here for a year, during which time we have encountered at least 5 different clients complaining that Kim's either lost or ruined their clothes and the manipulative Asian woman in charge acts like she doesn't understand and does nothing about it. They add charges to people's bills and hope they don't notice, we've caught that too. Unfortunately, e both work and were lazy about switching places. They ""lost"" $300 of my clothes once, including a nice Theory dress shirt and a silk pashmina. No credit or effort to locate. I let it go, again our own fault for our laziness but we just kept going there because it was the most convenient to our apartment. Then it happened *again* within a month, this time over $200 from my wash-and-fold. And it is always my nicer stuff. These people are without a doubt STEALING clothing intentionally. DO NOT believe Mrs. Kim's lies that she is checking for you--she does nothing b/c she is probably selling your stuff to a thrift shop. She even feigns chest pains when you try to confront her!!! She has done it twice to people we know, and to us! She also pretended to burst into tears when my fiance tried to confront her! She is such a bad actress that it is almost funny to watch. A completely manipulative, dishonest, cheating establishment. The woman's husband even threatened me physically when i tried to ask for a refund! Do your wardrobe a huge favor and do not bring anything you value here. The people who run it are scamming crooks with zero integrity. They sucessfully scammed me, and I've watched several unfortunate residents be victimized. I hugely regret not changing cleaners sooner, and I hope this fraudelent business is shut down and the liars that run the place are held accountable. This is the first negative review I've written, but honestly people need to know that this place is run by bad people who have no problem stealing from you.
Pros: You'll taper your wardrobe fast
Cons: You'll be conned by the owners who steal your favorite clothes!!!