This place is terrible and their manager rude and criminal. I brought a $400 dress to them after wearing it once tho be cleaned and got it back more than a size smaller!!! My size 6 was barely a 4! He told me that I must have gained weight in the THREE DAYS that they had it, when ,actually, I'd lost weigt. The shoulders shrunched up to my ears, it rode up my back and over my hips. he told me it looked ""almost perfect."" He told me that he would do it over and have them stretch it with steam. I disputed that trying to stretcg it with heat would ruin the elasticity of the fabric. He told me that heat and steam are not the same. He took the dress adn when I got it back it was STILL TOO SMALL. He told me that he checked it against the label and the measurements of the dress measure the manufacturer. Then he told me that all dresses shrink the first time you dry clean, then denied that it shrunk. He told me that he gave it to his insureance company to inspect and they said the same. When I sasked him if he sent my dress to his insurance company after he cleaned and stretched it, how did he manage to get it back to me again in 2 days. He told me that no, he called them. So they didn't inspect my dress?
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