I called to have flowers delivered to a very important memorial service and they were never delivered. I called them on a Thursday for a Monday delivery. I was horrified to find out that my order was never delivered to the service. Being out of town, all I had was the name of the church. When I called Monday, I was told that they were waiting for the address of the church. It seems to me, that of all people, a florist should understand how important flower deliveries are when you have just lost a member of your family and are unable to attend their service. This is the worst customer service I have come across in a long, LONG time. If you have an important flower delivery, DO NOT USE THIS FLORIST. You will be dissapointed...
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