Jasper's Giant Hamburgers

Can you say worst eating experience ever! Ive had some bad experiences like rat crap on a burger patty from mcdonalds. So lets start with walking in we were not greeted. It was a new hire on the register and we saw that immedaitely and tried to be very nice and patient. we order and everything seems fine until the cook comes out and says the manager had to run out and the kid up front is new so he just wanted to check a few things about our order because he seen our cups and apparently they werent on the order. so as nice as we are we politely confirmed the order and the cook goes back to the grill. Burgers come out burnt and tasting terrible, both myself my wife and her parents were disghusted. My wife order a mushroom burger and the were no mushrooms. They had run out of onions so my wife and her mother didnt get onions btw the burger joint had just opened its 1040am so they should be stocked with all ingredients. I took maybe 5 bites and was ready to leave i was so disgusted with the service and the food. So i asked my family to wait in the car while i had a word with the manager who had just shown up. Our conversation lasted a little over a minute and his excuse was i had to leave for an emergency. I told him that if he couldnt leave his store in capable hands that he should close until he returned. He responded by telling that emergencies happen all the time, and that i could walk out of his building and get hit by a car, wtf. I left after that the man is insane i would not recommend this place to anyone for any reason not even to wipe their butts with the lettuce. Just ridiculous. more

We here at Jasper's on Madison & Dewey are under new ownership as of December 2012. We have improved many aspects of this place, from the fresh clean paint job to the higher quality food! We have set the standards high for ourselves, and we hope you'll give us a chance to show you what we're made of! more

I live near this Jasper's and stop in for a burger about twice a month. It's a frustrating experience, because the burgers are good enough - and varied enough, with a dozen specialty options - to keep drawing me back, but the service is very slow. Today, for example, I stopped in for an Ortega Swiss burger and a regular double cheeseburger. They were slightly busy, but not more than any lunch place in the hour after lunch. It took a full half-hour to get my food! I am used to a full ten minute wait even when the place is empty, but this took so long I almost canceled my ($13.00) order. I finally figured out why, after many times observing them: they only prepare one order at a time. There are almost never more than one order's patties on the immense grill - they do each order, start to finish, raw patties to delivered order, before starting the next. If you're not in a hurry, and if you don't mind shelling out close to twice what takeout burgers usually run, Jasper's is great. Their selection of unusual combinations like ortega chiles and cheese is wonderful. But every time I think to go there, I have to decide whether I really have the time and patience for what are, in the end, just good ""roadburgers.:"" Pros: Pretty good burgers with unusual specialties. Cons: Expensive for ordinary burgers, service slow to very very slow. more

The last three occasions I went there , the food was horrible, fried mushrooms were undercooked, my malt was powdery and the philli I ordered was mostly onions and not meat. This is sad because Jasper's used to be my favorite burger joint. It also appears that the owner's are trying to cut cost by watering the ranch dressing down. Jasper's used to be worth their long waits, now I will probably never return. Jasper's has really changed for the worst! Cons: Over priced for quality of food. more

I love small burger joints. Johnny Rockets and Mels are not adequete. Jaspers has juicier burgers for cheaper. It is NOT a restaraunt. There is no service at all. You go up and order your own food. It is just a great place to get juicy burgers instead of going to Mels. Pros: Good Burgers, No Lines Cons: Not a facny place more