I chose a tuxedo for which they took my measurements in order to tailor it. However, upon trying the already tailored tuxedo, it turned out to be small, and the shirt was dirty. After retaking my measurements, they still could not get it right. So, they took the measurements for the third time. I made a mistake of not checking what was in the bag because I relied on the expertise of ""professionals"". A day before the wedding, I decided to try on the tuxedo for the last time, and when I unzipped the bag, the vest and the tie were not there. I called the owners and asked them to open their store 2 hours earlier, but in a very rude and unprofessional manner they refused to come earlier just for me. Not only did they not apologize for making the mistake of not including the vest and the tie, but they tried to blame me for the whole thing.
I realize that I made a mistake of not looking into the bag to ensure that everything is there, but a business that prides itself on being professional, they certainly proved it otherwise. I will never recommend them to anyone, and will make every effort to make their rudeness and uncaring known.
Avoid this place at all costs.
Cons: They ruined the photoshoot
more