We switched to Hoosier pickup on 10-1-2024. The price was reasonable and the staff friendly. The company did not pick our garbage up correctly for the first four weeks. Repeated phone calls would result in the garbage being picked up. Management blamed the driver, the driver blamed management. Pick went as expected for several weeks, then with no forewarning, Hoosier pickup moved our pickup day from Monday to Friday meaning we had to go twelve days with no garbage pickup.
Once again on Friday dec 19th they failed to pickup the garbage. Phone calls to the company are only answered by voice mail that is rude and basically says their trucks broke down and that is that. No apologies period. Their vmail said they would pick up Friday after Christmas, then was changed to say they would pick up Saturday after Christmas. It is Sunday morning dec28th. our garbage is flowing out into the street and no one at Hoosier pickup will answer the phone. It has been 17 days since our last pickup and no idea when pickup will happen. We start new garbage service with rumpke on Tuesday.
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