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Awful Service - Review by Guest | Hoosier Pickup

Hoosier Pickup

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Awful Service 12/18/2014

Hoosier pickup came to our area as a new company Six years ago and undercut/outbid the competition which was great service (Capitol Waste) I made a bad decision and went with them. It was basically because it was cheeper. I thought how hard can it be to pick up garbage? Obviously, really hard for these guys. I have two houses & gave them both accounts. I got the same service on both houses. They miss the houses all the time. We end up hauling off our own garbage because in the house we live in is in the country and we can't leave out trash out for a full next week due to animals tearing into it. When you call you only get an answering service and when you leave a msg asking for credit for missed weeks they ignore you. Sometimes the mailbox is FULL with Voicemails they aren't addressing & you can't even leave a msg. Like right now! I switched back to Capital Waste because this time it's been three weeks missed. I was fed up with excuses of broken down trucks, New drivers etc.I want them to come get my rented trash can's from me because I have a feeling they will continue to charge me but I can't get hold of these poor business people. Wish me luck! Don't do business with these guys. It's a headache. If your from this area go to Capital waste. I've been with both for years. You will get much better service at Capital Waste. You think trash service is no big deal till you pay someone and it's not picked up week after week. GO to BBB all other review are exactly the same as mine. They are consistent with one thing! POOR SERVICE! more
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