Hometown TV & Appliance

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142 Basin St NW
Ephrata, WA 98823

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(509) 754-0420
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Reviews
( 63 )
( 10 )
( 1 )
( 0 )
( 1 )

Best

Good experience, remembered me from last purchase. Good quality appliances. Everyone was courteous & delivered on time.

Worst

I have purchased a washer/dryer, dishwasher & various other small things. I like having a "home town" appliance dealer that I can go to if I ever have a problem.

Great service and prices! 6/25/2014

The staff at Hometown worked with us for over a month to select appliances for a new home ensuring we received the best possible price with lots of personal service on available options. Great service and prices! more

Very satisfied 6/25/2014

Hometown TV & Appliance was able to answer all my questions and listened well. They were very easy to work before, during, and after the sale. I followed up on everything, and were very helpful when we were talking about possibly removing or repairing older appliances. After I researched the recommendations they gave me, I saw that their opinions aligned with others so it wasn't just their own opinion--they were really honest. They also seemed to have extensive knowledge of their own product. Once it was all said and done, I didn't have to worry about anything. more


Great service 6/4/2014

We have dealt with this business before and they were so accommodating and supportive. We told ourselves that if we ever needed anything we would come to them. We recently needed an air conditioner. They were competitive and we were very happy with the service. The air conditioner is still new and was just installed. It appeared to work great setting it up. We are sure if we need any assistance this business will be there for us!! J & B more

Nice to do business with 5/31/2014

When a small community has a store that can match prices with the Box stores why wouldn't you shop there? Small town stores need local support, and with the kind, knowledgable people at Hometown TV and Appliance you know that they are doing their best to help you! more

Superior customer service 5/30/2014

Hometown TV & Appliance provides a wonderful service. My family and I have been using them for as long as they have been in business and we are very pleased with everything. Jeannie and Craig know their products exceptionally well and have always been patient with our questions. They're very friendly and accommodating. The prices are also great and we like shopping there. more

Well rounded customer service! 5/27/2014

The people at Hometown TV & Appliance are always very upbeat and helpful. They are not pushy, but genuinely there to assist the customer in finding what they need. The store prices are competitive. In my book, this is a well rounded store with many options to choose from and great sales reps to help you with that choice! more

very good service 5/20/2014

we had very good customer service. love my new range and dishwasher more

Very happy with the appliance and the service. 5/20/2014

Bought a new washer and it's working well. Great info and service from Hometown TV & Appliance. Will buy there again. more

Top of the line products, competitive prices and outstanding service 5/12/2014

I don't usually go anywhere else for appliances for myself, my family and my rental property. Home Town TV and Appliance has it all....great products, great pricing and the best service by knowledgeable staff. My experience over the years has always been exceptionally good in this store. more

I forgot to click the stars....did not notice. sorry. 5/11/2014

I appreciate the fact that we have Hometown Appliance and did not realize that I had to click starts. In too big of a hurry, I guess! I like to shop locally whenever I can. more

Would recommend Hometown TV & Appliance 5/10/2014

I was looking for a new range for a rental home that I have. The salespeople at Hometown were friendly and knowledgable, giving me all the information that I needed to select the best range for me at a great price. more

Very happy with them 5/9/2014

Hometown TV & Appliance did everything that they said they were going to do. We purchased a new refrigerator from them and were very satisfied with the service. The delivery of the refrigerator was punctual. They took my old one out and moved the new one in. They hooked it all up for me and everything about the process was professional. They even had to take my screen door apart to move the old one out and were very accommodating. They were really careful about everything. I had no problems with their service at all. The prices were very comparable to the big name stores. I liked that everyone was personable and professional. I'd definitely recommend them. more


Regarding Hometown TV and Appliance--Excellent 5/8/2014

We buy from Hometown TV and Appliance whenever we need something that we need to purchase. We have bought freezers, refrigerators, dishwashers, microwaves, batteries for our phones, and phones. You can count on them to be informed on all of their appliances or what ever they sell in their store. They are very helpful, friendly and ever remind you when you need to update your insurance on your appliances. We have known Craig's mother when she had the store and then Craig. Their assistances in the store are as helpful as well. When I was purchasing for our church for freezers and refrigerators we bought from them as well. I always recommend them to other people to purchase from our own home town. They serve us well. more

Great 5/7/2014

Their sales people are completely knowledgeable about all their products on the floor, even down to where the product was manufactured. more

I like shopping there. very friendly & helpful 5/5/2014

I have purchased a washer/dryer, dishwasher & various other small things. I like having a "home town" appliance dealer that I can go to if I ever have a problem. more

I was real pleased. 4/9/2014

I liked Hometown TV & Appliance. My neighbor recommended them and this was my first time going there. When I had questions, they answered them. They were friendly and very helpful with the appliances that I bought. more

Great buying experience! 4/8/2014

The staff at Hometown TV and Appliance were courteous and knowledgable when concerning our latest purchase. They outlined all of our options and the various price points to help us make an informed decision that would be best for our family. They have also stood behind their products in the past and we are thankful for the quality of customer service we have received. Hometown will be our appliance store for years to come. more

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