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Hair Studio Sonterra - 118 Reviews - 1314 E Sonterra Blvd 5101, San Antonio, TX - Personal Care Reviews - Phone (210) 403-3350

Hair Studio Sonterra

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1314 E Sonterra Blvd 5101
San Antonio, TX 78258
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(210) 403-3350
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Hair Studio Sonterra - San Antonio, TX
Hair Studio Sonterra - San Antonio, TX
Hair Studio Sonterra - San Antonio, TX
Hair Studio Sonterra - San Antonio, TX
Hair Studio Sonterra - San Antonio, TX
Hair Studio Sonterra - San Antonio, TX
Hair Studio Sonterra - San Antonio, TX
Hair Studio Sonterra - San Antonio, TX
Hair Studio Sonterra - San Antonio, TX
Hair Studio Sonterra - San Antonio, TX
Hair Studio Sonterra - San Antonio, TX
Hair Studio Sonterra - San Antonio, TX
Hair Studio Sonterra - San Antonio, TX
Hair Studio Sonterra - San Antonio, TX
Hair Studio Sonterra - San Antonio, TX
Hair Studio Sonterra - San Antonio, TX
Hair Studio Sonterra - San Antonio, TX
Hair Studio Sonterra - San Antonio, TX
Hair Studio Sonterra - San Antonio, TX
Hair Studio Sonterra - San Antonio, TX
Hair Studio Sonterra - San Antonio, TX
Hair Studio Sonterra - San Antonio, TX

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Reviews

( 84 )
( 9 )
( 5 )
( 5 )
( 15 )

Best

Where do I start... I was fortunate enough that the receptionist that answered the phone that morning told me that Yvonne could see me. I called because I had a horrible experienc...

Worst

I've been to this salon before and was happy with the service I received from Lauren. This time, I was very dissatisfied with the service I received from Melissa. I called to ...

Editorial review from Citysearch 8/12/2013

I have been driving to Hair Studio Sonterra for the past year or so.Everyone at the salon is wonderful. Especially, Mischa Glenne! She is the only hair stylist who has fulfilled my needs every time! I look forward to getting my roots touched up every time because she makes it so much fun! I could honestly say she really cares about her clients. I come to her for advice on everything! She also does a killer blow-out! I HIGHLY recommend her to anyone who needs highlights, color change, and really anything else! She can do it all! lol :) I love Mischa!!!!!!!!!!!!!! more

Editorial review from Citysearch 8/10/2013

I had my hair cut and highlighted recently by Mischa. She did such an amazing job. She educated me well, on how i should care for my hair from heat damage done from years of straightening. I moved to San Diego, California about a month ago, and I am planning a short trip to San Antonio next month just to have my highlights touched up by Mischa. She definitely knows what she is doing, and goes above and beyond for her clients. I would recommend Mischa to anyone. Best hair stylist and salon by far! more

Editorial review from Citysearch 8/10/2013

Always have a wonderful experience. My stylist Mischa G knows exactly how to work my color. I have very difficult hair to color and it is super thick! She always gets my color right on target. I come out with my hair looking amazing and I love it every time. Plus all the compliments, I send all my friends to her. I recently had a very tragic event in my life and she was so understanding and supportive of everything I have been through. She always ask about my kids and myself of course. She is always super sweet and attentive to how she can help me. She is everything I have been looking for in a stylist in San Antonio. It only took me 6 years to find someone to trust with my hair. I have been going to the Hair Studio Sonterra for about 3 years. I had received so so treatment until I met her. I have been going to Mischa since November and as long as she is there I will not go anywhere else! more

Editorial review from Citysearch 2/8/2013

I do not recommend Lisa as a hair stylist. I went to the studio seeking a color and styling change. Color turned out okay but left with only a very slight trim and my hair lout looks like it did before I went in. Definitely not worth the money. more

Editorial review from Citysearch 12/31/2012

Hair extensions have been a dream of mine for several months and as a Holiday gift my husband treated me to full set of extensions. The experience and results were incredible. I have to say that if I would have known how much difference it makes in my appearance, I would have done this earlier. Since I have thin hair, adding the extensions gave me the ability to get a style that otherwise would have been impossible. My husband loves them! more

Editorial review from Citysearch 10/23/2012

I would like to say Thanks to the staff at Hair Studio Sonterra, Thanks to Jen, Mischa N The owner of the Salon for everything..After a bad hair color gone wrong. They didnt charge me at all n the owner gave me some wonderful gifts. That is what I call Perfect serviece.. Im glad I went back yall are truely a blessing... I love the new highlights n color.. The best thing is my husband is totally loving it.. He said to tell yall Thank you very much.. Love yall guys yall are awesome in everyway, thanks for all. See ya soon... more

Editorial review from Citysearch 8/2/2012

Aug. 2: The salon was gracious enough to call after reading my bad review of their stylist, Lisa. Stylist Elsa spoke with me for the salon and apologized for my experience, believing it to be unusual for Lisa. The salon was very nice and offered me a complimentary color as an apology. This is very sweet and quality customer service. I said I'd think about it but I will say the Salon itself is worth trying, as is Elsa, for hair, eyelashes or make-up. But I cannot undo my wedding-weekend experience with Lisa. People who provide services need to remember that it's easier - and more profitable - to do it right the first time than try to undo a bad piece of work well after the fact. Try the salon's recommended services and you'll be happy. more

Color Professionals....they know color! 3/31/2012

Where do I start... I was fortunate enough that the receptionist that answered the phone that morning told me that Yvonne could see me. I called because I had a horrible experience with a stylist that colored/highlighted my hair on Saturday. No need to go into all of that. The important thing is that Yvonne effortlessly brought my hair back to its natural tone and color, and made it look better than it has in a long time! I felt so comfortable from the moment I walked into the salon. I had a great time and cannot wait for my next appointment.. I received quite a few compliments at the office this week and am so happy knowing that I don't have to worry about finding a great stylist anymore. I really can't rave enough! more

Best ""Ombre"" Highlights by Patricia 2/24/2012

Greetings. Let me begin by saying ""WOW!"" I can't begin to tell you how much I love my Ombre highlights by Patricia. Before I booked my appointment, I knew that I wanted Ombre highlights, but had read the horror stories about hairstylist who say they know how to create this style and they come out looking a hot mess. Well, after careful research, I found Hair Studio Sonterra. From the moment I walked in the door, everyone was very friendly and offered me something to drink and wanted to make sure that I was comfortable. Patricia was, needless to say, AWESOME. For those of you who are thinking about getting Ombre highlights, it's a very long process, especially if you have long, thick hair like myself. Anyhow, she was very patient with me throughout the whole process. Bonus... they even sent me home with a free candle! Thanks again! You definitely have a life-long customer. Jessica more

My color and cut are perfect... Thank you 2/18/2012

Today I went in for a hair cut and I was THINKING about coloring it. I have never had my hair colored before so I was very nervous. I spoke with Mary about it and she was amazing, we talked about whether I should color my hair completely or just do highlights. She brought out all of the colors that she thought would look good on me. We finally decided and then we moved onto the cut. I explained to her what I was looking for and she did exactly that. It took her about 2 hours, because I have so much hair, but she was extremely nice the WHOLE time! When it was all done I had highlights for the first time and nice layered hair cut. I LOVE it! This was the first time that I sat in a stylist's chair and smiled the whole time! I can't wait to see her again! more

Not impressed 2/11/2012

I've been to this salon before and was happy with the service I received from Lauren. This time, I was very dissatisfied with the service I received from Melissa. I called to set up an appointment with Lauren but was offered one with Melissa, whom I hav read positive reviews of, so I took it. I came in for color and a simple cut. Melissa sat with me and asked what I was looking for then said very little after that. I pretty much sat quietly in my chair the entir time. However, she was nice enough to offer me the weekday special that I asked about when I called even though she never really offers it because she's a master stylist. The ""deal"" was only $20 off what she normally charges. After a very dull and rather boring experience, I came out with a color that was just fine. The cut was shorter than I wanted, and the way she styled it was horrible. Literally, I was embarrassed to walk out of there. Melissa told me not to wash it for two days but I had no choice but to wash it as soon as I got home and re-style it myself. I felt like it was such a waste of $200. I thought I found a trust-worthy salon but now i am too nervous to ever go back. :( Update: I must acknowledge how nice the salon was in acknowledging my dissatisfaction upon reading my review. I think they handled this situation with respect and integrity. It made me believe they deserve another chance. more

Elsa's the Best! 2/4/2012

I recently had an obligation suddenly arise at which I needed to look good. Although it was her day off, Elsa came to the salon and spent hours doing my eyelashes, coloring my hair and giving me a new style. It made such a difference in the meeting the next day. Even the opposition told me that I looked great, and I am convinced that the extra bit of confidence that my appearance gave me allowed me to perform better and gain an advantageous over the other party. I cannot thank Elsa enough, and appreciate that she would forgo her own time off to help a client. She is simply the best! more

Love the freindly service & wonderful products 10/1/2011

I have had three haircuts here and will not go anywhere else. The entire staff is friendly, accomodating and extremely talented. Each time I have been, a different person has cut my hair, and each time without fail, they did a stellar job. The products they use are wonderful as well......LOVE the Keratase hair products!!! Pros: Talented staff of professionals more

My salon is a keeper! 9/20/2011

I came to this salon after more than a dozen years of salon hopping. I was never quite satisfied at any other salon. Either I received a great cut or a decent (livable) color. But never both.\r \r UNTIL more

Best Customer Service Ever & Great Work! 8/6/2011

First of all, let me just say how happy I am that you can make appointments online and get a prompt email reply from Hair Studio Sonterra! I have a toddler and find it difficult to sneak away during the day to make phone calls, so this is especially convenient for me! Anyway.... I cannot say enough good things about this salon! First of all, everyone who works here is so nice! From the minute you walk in the door, they are very accommodating and make sure you are comfortable during your time in the salon, from start to finish. My first experience at the salon was with Cheri. She was very nice and went above and beyond to attempt a coloring technique on my hair that she had never done before (with some assistance from Lauren, who was also very nice and helpful!) In the end, I was unhappy with the results -- not because of any mistakes on Cheri's part, the color just wasn't as light as I had been wanting. I emailed the salon (after hours, on a Friday evening) asking if my color could be fixed and received a response within hours, scheduling me for a new appointment the next morning! They were so amazing about the whole situation! They didn't make me feel guilty for having my hair done again, for free, and they even gave me some goodies for my trouble (though I wouldn't call it trouble at all!) This time my stylist was Lisa and she was amazing! She was very friendly and made sure my hair ended up exactly like I wanted. I could not be happier with the whole experience and would absolutely recommend this salon to anyone! more

A wonderful experience and beautiful place 7/7/2011

I'm in constant pursuit of finding ""the salon"" that will make me come back for more, and I believe it's just ended. I left Studio Sonterra in love with my hair for the first time in a long time. I went in there desperately wanting to fix my color but with no idea of what I wanted as the end result and open to suggestions. Lauren was awesome! She is excellent with color. Before we started she talked with and explained what she thought would look best and the process involved. My hair looks healthy and the color looks completely natural. So after Lauren is done with color then I got a cut from Debbie Jo who is also very talented. It's a quiet and comfortable salon with a modern look. I spent the better part of my afternoon at the salon and it was very pleasant and relaxing experience. Another thing that I wasn't expecting was how nice everyone was. Even the other customers were friendly and quick to smile. Oh, and the prices aren't that bad either. I'm definitely going back and if the experience the second time is as good as the first I'll be making this salon my one and only. more

Walk-ins apparently take precedence 7/6/2011

I've been going to the Hair studio for approximately 2 years now so you can imagine my total disgust at how rude they were when I walked in for my appointment which was scheduled for 2pm. I gave the girl at the front my name and she said Lisa would be right with me. I sat down and in walks a little teenage girl and says, ""I just called a few minutes ago for me and my two sisters. You guys said you could fit us right in."" Of course I'm not concerned because I just figure they're going to see another stylist. I couldn't have been more wrong. Lisa comes out, not saying anything to me and says, ""I can take you all now."" Are you kidding me! Three haircuts before mine and I had an appointment booked for 10 weeks, since my last appointment. Of course the woman at the front doesn't say a thing to me either. I go up and see what is going on and she says well my assistant is going to get you started. So this assistant comes up and says we we're going to give you a complementary deep conditioning treatment, which I don't need. She says they are running a little behind. Of course you are, you just took three walk-ins during my appointment slot! Are you kidding me?!!!! Bottom line, appointments mean nothing here. They will just put a walk-in during your time and figure that you don't care. Probably the worst customer service I have experienced in a long time. Nobody even apologized. Let's just say I would never recommend this place. more

Time Well Spent 6/17/2011

I drive about 30 min to get to Hair Studio Sonterra, I truly love it. The welcoming feel of the Salon and the staff is great, but I love my stylist Mary and would drive a hour for her!! I've lived in Houston and Dallas for many years and have had various stylists. I'm a very meticulous about my hair color, Mary is fabulous with color and gets it right every time!! I've been cursed with curly hair but recently Lisa changed all that, she introduced me to Keratin Treatment ....My hair is amazing, healthy, shiny and straight everyday! I think I'll never go to curly again. more

Poor Service and Hair Skills 6/14/2011

I have been searching for a salon in San Antonio as I have just moved here. I read reviews on citysearch to find a great salon that everyone was buzzing about. I ran across Hair Studio Sonterra and saw some great reviews. So, I decided to try them out. I called to make an appointment and the young lady that answered the phone was very nice, and I told her what I needed done. She immediately told me that Debbie was the best for that. She told me that I would be double booked (highlights/hair color processing on another client while my hair was cut) but Debbie works fast and would spend the time with me since I am a new client. I expressed concern that I did not want to be rushed and the receptionist assured me that she would not. So, I booked an appointment. I got there at the time I was supposed to and the salon looked great. I was expecting a pleasant experience. I sat there for 23 minutes before Debbie came and got me. I was not too mad. Then she cut on my hair for literally 3-4 minutes and said ok this looks great. I told her it looked the same as when I came in. Right there, I noticed she was rushing and prided herself on being fast...also, trying to get back to her highlight/color client. She then started cutting on my hair more. It looked better but she kept saying this looks good and spins me around as if she was wanting me to leave. I wanted to see the back of my hair and she provided the mirror and I noticed that my neckline was not even at all. I pointed it out and she said ""oh, I didn't even check that"" and laughed. Again, shows she was rushing me out of her chair. By this time, I was just irritated. My hair looked a little better than when I came in but not perfection like my old stylist. She was hesitant to even styling my hair. She acted like it inconvenienced her. She did not even wash my hair when I got there or when I left. I am use to high end salons washing your hair when you get there and when you leave. The prices did not scare me...I pay more at other places, however, for what you get it still is not worth it. To top everything off, when I left she barely said bye let alone a thank you for coming in etc... as she was walking down the hall to her other client. She was not personable at all and showed that other clients were more important than me. It seems as if most salons I have been into in the San Antonio area have lost customer service mentality and quality of work. This salon was very friendly as far as the receptionist goes and is a nice looking salon; however, when your stylists do not do quality work and are not very personable/friendly....it will hurt the business. My salon search continues...... more

Hair Studio Sonterra 5/24/2011

I have been going to see Jen for several years at Hair Studio Sonterra. I am currently getting extentions and color. Jen has always been accommodating to my specific needs and personality while at the same time giving her own input. Her professionalism, technique, and personality cannot be matched. I would confidently recommend her to anyone, whether it be for simple hair cut/style or for a dramatic change. more
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Goldwell Custom Color Specialists

Owner Message

  • A unique hair salon experience designed to enhance the guests privacy & relationship with their hair stylist. Styling areas are individual rooms with beautiful art & flat screen's allowing the beauty salon guest to relax & enjoy the experience in a private and intimate environment.A locally owned & operated beauty salon. Hair Studio Sonterra Hair Salon offers San Antonio the latest in hair salon services & beauty products. World-class beauty salon with a team of highly talented hair stylists & colorists trained in the latest Goldwell hair color & hair styles. We are conveniently located in the Stone Oak area directly across from the new Methodist Stone Oak Hospital at 1314 E. Sonterra Blvd. Suite 5101.

Editorial

  • Upscale north side full-service salon features product lines like Kerastase, along with numerous specialized services--including NovaLash eyelash extensions and SoCap hair extensions.

  • 3/3/2008 Provided by Citysearch

Additional information

  • Hours:

    Mon-Tue 8:30am-5pm, Fri-Sat 8:30am-5pm, Wed-Thu 8:30am-8pm
  • Payments:

    Visa, Master Card, Discover
  • Neighborhoods:

    Northeast San Antonio, Stone Oak
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