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Gym Store INC - 0 Reviews - 188 Varet St, Brooklyn, NY - Sporting Goods Reviews - Phone (718) 366-7804

Gym Store INC


188 Varet St
Brooklyn, NY 11206

(718) 366-7804
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Retail Shopping




Sporting Goods

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Personal Care


Sports & Recreation

Gym Store INC - Brooklyn, NY

Editorial review from Citysearch 10/10/2013

I purchase a Matrix Krankcycle from Gymstore on 8/29/2013. I’ve made several calls to Gymstore due to not receiving the item I purchased. It’s now been over a month, and to my surprise. They have now disclosed that the item is used and waiting for a part. I was not aware, nor did their advertisement or invoice state that this item was used or refurbished. In fact it only states, “Clean and Serviced”. So once I learned of this on 4 October I cancelled my order and asked for a full refund. Today, they tell me that they are going to charge me a restocking fee of 15% for cancelling my order and refunded me $1530.75. This is outrageous for the fact they haven’t shipped anything to me and they want to charge this restocking fee. \r \r Email from GymStore\r That is correct minus the 15% restocking fee (on just the cost of the product/not transport). The order is sitting (with a brand new seat assembly that went missing when the machine arrived from the location we purchased it from on a pallet ready to ship immediately. It is one of the cleanest pieces you will find anywhere. If you still want to move ahead the unit can ship tomorrow with about 4-5 business days transit time and we can process the differnce. If you still want to have the order cancelled the %15 restocking fee is applicable to cover our expenses, time, and packaging. I am not sure why someone would want to cancel a day before the piece is ready to ship which is right within the lead time provided you when the sale was made. more
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Additional information
  • Hours: Monday to Friday 9:30am-5:30pm
  • Neighborhoods: Williamsburg