I went to Gringer in need of stainless appliances that would look great in a VERY open and visible kitchen, but I had a relatively small budget. Long time employee (or co-owner--not sure), Allan, was very helpful in terms of advice and suggestions, and he respected my financial limitations. After I made the order and put down a deposit, I realized I wanted a different size refrigerator (same manufacturer). I called Allan and he made the switch over the phone. Then I realized that I didn't like a the color of the knobs on the stove. I emailed Allan and, he was able to rectify the problem. Then, I decided that the stove I'd ordered was actually too deep -- I wanted one that was more shallow. Once again, I called Allan. He made a suggestion for a different stove in my price range, I checked it out online, and we made the switch -- once again over the phone. After each transaction, a new receipt was promptly mailed to me. The appliances have been delivered and are finally installed. Overall, I was very pleased with Gringer, and particularly with Allan's great service. I needed the the appliances to look great and function well, and at a price that was not only in my budget, but priced well relative to other stores -- with Allan's help, I'd say that I have achieved what I wanted to. If you're in the market for appliances, I'd say that you owe it to yourself to at least check Gringer out.
Pros: Great products and service