Fred Haas Toyota World

Thanks for being so professional and helpful to my search for the perfect toyota! I love love love my 09' Venza- my daughter thinks its awesome. Your staff was wonderful, thank each of you for your great cooperation! more

Thank you for taking such awesome care of my claim and repair, and rental. I am very pleased to meet you and find such a helpful professional more

We test drove the car, he looked at the trade in and did the numbers. The numbers were better then we were looking for, and we did not even have to counter. However we did and he gave us free window tint. Either way it was an awesome deal and an easy process more

Talk about car buying made easy. We dealt with Lomax as our sales guy and he was the easiest and most efficient Sales Person you could ask for. more

Thanks for being so professional and helpful to my search for the perfect toyota! I love love love my 09' Venza- my daughter thinks its awesome. Your staff was wonderful, thank each of you for your great cooperation! more

When I am ready to purchase a Toyota, I will come to Fred Haas Toyota World, not for the price but for the great service! more

Thank you for providing us with the second key for the Corolla we purchased for my daughter- she LOVES her new car. My husband bought a Toyota Tacoma from you a few years also- so we are loyal customers. Thanks!!! more

I thank you kindly for taking your time to read my review. My profession of the last 15 years is in sales... and the last 23 years, in the hospitality industry. Believe me... I know when I have been exposed to a truly commendable buying experience in buying my 2010 Camry from Fred Haas two weeks ago. You must know, I loved my 2007 Saturn Vue. I had just paid it off in June and was looking forward to a few years of 'no notes'. UNTIL, the A/C went out which lead to a conversation with a candid auto tech regarding the most likely upcoming transmission problems within the nest 10k miles: a final cost of nearly $9k. That is what led me to looking for a new car. My dear friend, a current owner owner of a 1999 Camry (and will never sell it, I'm sure), convinced me after trying for 13 years, to seek out a Toyota. You can imagine I was not in any mood to buy a new car... and here comes my commendations. Mr. Malcolm Hathway approached me in a very casual manner.. not necessarily asking me what I was looking for.. rather sharing with me some aspects of what I was currently viewing. After MUCH, MUCH patience of many questions, sweltering sun, etc., I finally asked him what the best deal he had was.. It wasn't easy for him to uncover what I was really looking for... which was cost: not necessarily what I liked. Once I revealed to him what I was looking for, we didn't even walk around to find the car.. he went out, got it, told me this was the best deal on the lot... we drove it and I said: ""write it up"" ( I think to his surprise). Malcolm was most excellent with his patience and persistent probing to uncover my needs. Second to mention, Albert Castro. Very attentive, explanative and efficient in a few phone calls and e-mail follow-ups (unlike another brief encounter I had with another finance person on staff) Thanks to Albert! He continued to make my buying experience at Fred Haas exceptional. Lastly, Ann, Assistant Director of Service (I forgot her last name). The car I bought was out of alignment and unbalanced, so i took it back in the next weekend. Not to fret. Ms. Ann took such good care of me you would have thought I had a classis, top of the line automobile. Mr. Murphy, if your staff is indicative of your managament style, beliefs and philosophies, I commend you tremendously. In this world and economy where customer service and efficiencies are so hard to find, I want you and your staff to know hoe much their extra efforts are appreciated. Best regards. more

Your Service has been excellent. Thank you for taking such awesome care of my claim and repair, and rental. I am very pleased to meet you and find such a helpful professional more

Some persons might go to the head of a firm to complain of service, or for some other reason of dissatisfaction. However, this is not the case with Mr. Kris. I think when a person excels at their work they should be recognized for their performance at the highest level. My wife and I with the professional assistance of Mr. Curtis leased our first vehicle Sunday, July 18, 2010. Did we get a good deal price wise, probably not? However, we agreed tp a price. The important thing for us is that we were treated with respect, and with a general perception on Mr. Yoosefi's part, of a sincere attempt to service our needs. Mrs. Romeo has mobility issues and the soul purpose of our trading in a low mileage Lexus for a vehicle easier to enter. Kris listened to our criteria and found a highlander the right color and equipment even to a factory installed running board. He was accomodating; taking the time to answer my questions, resolving my concerns and especially those of my wife. Mr. Yoosefi made us feel special. He is an asset to your organization. You would do well to have him as a mentor to new sales associates. more

I know that all the reviews below had to be written by someone who work there. Check out the dates on the reviews. If you notice all the reviews are two days apart with no complains. This is impossible and if you don’t believe me, take a trip up to the dealership yourself. \r I went to this dealership on a Tuesday after speaking with the internet manager. Once I got there he was gone for the day and another manager by the name Mike had to help me. PLEASE, PLEASE, PLEASE, if you see him coming RUN. He was the worst man I EVER met. It seem like they gave me the step child treatment because I was not financing my vehicle through them. He didn't want to negotiate the price because I was not finance through the dealership. He told me the least I could do is finance through them and help him make some more money out the deal. HUH? Who tell their customer to help them make more money? \r While I was doing the paper work the vehicle was suppose to be getting detailed. Twenty minutes later I see them bringing the car back to the front lot. What detail job you know take twenty minutes. The next day after buying the car, I notice how dirty as hell the car was. I notice dirt spots EVERY WHERE! The car had spots all over the dash board, radio knobs, and the arm rest. I didn't realize it until I got home the next morning. This was my first big purchase in my life and I just feel like they RUIN the entire experience for me. All I ask for them to do is detail the car and buff some scratches and fix a hole in the seats. You would swear I asked them to rebuild the motor. SMH. I WOULD NOT recommend this place at all.\r more

I recently purchased a 2007 toyota tundra from your dealership and would like to express my experience with the transaction. The entire process was excellent and thorough. This was due in my opinion to the courtesy and friendliness to our salesman, Mike Jones. He was knowledgeable and went the extra mile to make sure we were satisfied in all respects. Kudos and my appreciation to Mike. more

Thank you for finding me that new car. Well not new, but new for me. :) I loved coming home and being surprised with it. Thank you for all your hard work. It's greatly appreciated! more

I want to thank Fred Haas Toyota for enabling me to purchase a 2006 Tundra on July 8th. Mike Jones and Stivens Castro found a financing structure that would work for me and the finacial institution. They have created a probable repeat customer for Fred Haas Toyota World. My overall experience with Fred Haas Toyota is positive. more

I wish to thank both of you for your kindness in helping me to be able to purchase a new car from your dealership. Week before last I realized it was time to part with my twelve year old Mercedes E-320. Being a widow it was overwhelming for me to think of car shopping and I was so delighted with Greg offered to take me out to look for a new car. Not even having a clue what I wanted he offered to make me to your dealership. It seems he had called you and you told him who to talk with. After driving both the Camry and Avalon I loved them both. After much thought I decided upon the Avalon only because you made it affordable to me. It seemed to be more the size I was used to driving. I was sort of sad to be giving up my much loved Mercedes however, upon driving the new Avalon off your lot I have not had one thought of the Mercedes. The car is beautiful and drives like a dream. Thanks so much for your kindness. I would also like to tell you that I have never dealth with nicer, kinder sales personnel when purchasing anything. Their calls before the sale and since the sale have been so kind and much appreciated. Sayed Ali was so informed and helpful regarding information about the cars. Mr. Salehoun was so nice and so helpful. Alex Saavedra, your finance manager, is a jewel to have been so kind and patient with all my questions. Your facility is beautiful. again thank you for doing all you have for me regarding my new car. I would recommend Fred Haas Toyota to anyone more

WHAT CAN I SAY EXCEPT, "" YOU ROCK "" !!! You will never truly understand how much we appreciate the hard work you did to find a vehicle for our daughter. We know it was a small budget, but you still treated us with the utmost respect and made us feel like we were spending a ton. From the moment that I walked into the lot - you were there to make getting a car a success. The car we ended up with is just perfect! Dane was very surprisedd when we came home to make sure that she got a car she would like to brag about to her friends. You helped to make her first car a memorable one! She cried when she got home from work and saw her new car. We will definitely come back to get another car. THANK YOU!! more

I want to let you know of the astounding service we received from your salesman Mauricio Coto. We came in a couple of Sundays ago based upon an ad that we saw about a vehicle that listed at $3000. That was our budget and it was all we had. Marurico greeted us the moment we walked onto the lot and immediately put us at ease. We had been to many other car lots where salesmen made it very clear to us that our budget was unrealistic and basically made us feel inadequate, didnt help or kept trying to get us to spend more money than we had. Maruricio on the other hand, made it clear to us, that yes, it was a small budget, but he would make a deal happen - it was the first time I felt like we might actually be able to get a car. Our first Sunday at your lot was unsuccessful, but Maruricio took down all our info and told us he would be in touch within about 3 to 4 days once he'd had some time to look into the new inventory. I trusted him completely and didn't even nother to look while I was waiting for his call - I got my call as promised. To make a long story short, I was able to increase my budget just a bit and Maruricio stood true to his promise and got us a great first car for our 16 year old daughter. You have one incredible fine gentleman working for you and we are truly grateful for all the hard work he did to obtain a vehicle for us. But, we are especially appreciative of the wonderful and respectful way he treated us even though we were a small sale. We will definitely come back and buy another car from Maruricio and I will highly recommend him to my friends and family. more

I wanted to say thank you for getting with collision and getting my car fixed. From the moment I walked in the front door and met Javier my experiecen with Fred Haas had been great! I have had 2 people at work ask me if I got a new car, the work your collision center did was perfect more

A quick note on my recent experience at Fred Haas: I recently bought a 2011 Toyota Camry and wanted to commend your dealership and my salesman, Kris Yoosefi. Kris was recommeded by my parents… and with good reason. He was friendly, knowledgeable, quick to follow up and very helpful. I would highly recommend Kris and Fred Haas to anyone shopping for a toyota. Thanks for the great customer service and for an excellent car buying experience. more

Thank you so much for taking such excellent care of us, once again. We really appreciate your honesty and most excellent customer service. more