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Franklin Computer Services - 5 Reviews - 704 Saint Joseph Ln, Covington, KY - Other Repair Services Reviews - Phone (513) 824-2392

Franklin Computer Services

704 Saint Joseph Ln
Covington, KY 41011
(513) 824-2392
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All reviews seem negative


Fact: William Franklin has taken my work, profited from it, and not paid me. He continues to say "the check is in the mail" going on 6 weeks now. I should have researched him BEFO...

This man is a thief 4/9/2012

Fact: William Franklin has taken my work, profited from it, and not paid me. He continues to say "the check is in the mail" going on 6 weeks now. I should have researched him BEFORE I did the work. Everything I read about him says he is an unmitigated thief. Pros: null Cons: null more

Computer Gone for 3 Months 1/30/2012

AgapeShin, PHILMAN; I've also had my computer gone for the past three months. I guess I should not expect it back. Pros: null Cons: null more

Update BUSTED on Channel 12 1/19/2012

I contacted Howard Ain of Channel 12. If you gave your computer to William Franklin to repair and he never returned it -- contact the Dayton, Kentucky Police Department. They confisicated all the computers. You need to have the make, model, and seriel number. But there is hope you can have your property returned. THANKS HOWARD, YOU ARE AMAZING. I am waiting for the Chief of Police to return my phone call. Pros: null Cons: null more

Fraud 1/17/2012

I am one of the 30+ people that he stole from. Anyone that has been a victim please take the time to file a theft report. This is the only way he can be stopped - if not now in the future. Tausha - go to the police. You will be instrumnetal in catching this guy. Pros: null Cons: null more

Fraudulent Company 1/12/2012

Please check with the BBB before using this service. The owner William Franklin has more than 30 upset customers because he never returned there computers, but charged them for the service upfront. He has a no refund policy. When you do not get your computer back he refers you to the terms and conditions on his website and explains the no refund policy. William has given these customers the run around for over two months. He hired me as an assistant and how I learned this information and he told me the computers were stolen. He also has not paid me for any hours I have worked. Pros: null Cons: null more
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Friendly Service With Attention To Detail

Owner Message

  • Franklin Computer Services was started to provide clients with a more affordable approach to their computer repair and anti-virus needs. In this fast paced world, it is important to keep your computer running. Here at Franklin Computer Services, we strive to repair any computer or laptop, whether it be a PC or Mac, the best that we can. We do more than just the work; we explain the process and keep you up to date with the latest technologies and methods. We at Franklin Computer Services have more than 14 years of experience repairing computers and can certainly help you with your computer issues. No matter what type of problem you have you can count on us. With our great attention to detail and our friendly customer service, we can handle any of your computer needs. For more information on our computer and laptop repair services or to schedule a repair, give us a call today.

Additional information

  • Hours:

    Monday: 12:00 AM - 11:59 PM; Tuesday: 12:00 AM - 11:59 PM; Wednesday: 12:00 AM - 11:59 PM; Thursday: 12:00 AM - 11:59 PM; Friday: 12:00 AM - 11:59 PM; Saturday: 12:00 AM - 11:59 PM; Sunday: 12:00 AM - 11:59 PM
  • Payments:

    Master Card, Visa