Family Allergy & Asthma

I stopped getting allergy shots from Family Allergy and Asthma about a year ago. I started back in October 2012. When I used to get my shots the price was around $40/month. I just received my first invoice from Family Allergy and Asthma and the amount owed was more than $1,000. When I called and spoke with Melissa in Billing, she was extremely rude. She told me the charge was because they ordered enough vials for the year. I told her they never told me this, all they told me was that I could restart my shots. I said they should have told me if I was going to be bill an extra $1,000 above what I was used to. She told me they have too many patients to notify them every time there is an increase in what's owed, and it is the patient's job to ask how much they will owe. I told her I never agreed to purchase a year's worth of vials and I was never told they would be purchased. I said I feel like I'm being ripped off and now I feel like they're not trying to help me so I won't be coming back and I won't be using those vials. She said that's fine but I still have to pay for them. When I said I wouldn't pay she told me to just call my doctor if I want to talk more about it, then she hung up on me. more

Well let me start off saying I was diagnosed with asthma and it was not being treated properly. I had been to the er three times in one month before I went to see Dr. sublett. I had an appointment at 9:30 of course running late, I went the wrong way and I call the office to help me with directions. The nicest lady answers and helps me for 15 mins to get there the whole time being very nice and helpful. She even goes outside to flag me down on where to go-A step beyond to help! I finally get there and go back, where Im greeted by the sweetest nurse you could ever have on your team. They made sure to ask alll questions and listened to everything I had to say! Dr. James sublett I had fifty thousand questions he was patient and listened and answerd all my questions. Soooo sincere I was very impressed and very lucky to find them! Highly reccomened them.! They also gave me all the meds I needed there, Worth every penny! Pros: Nice, Helpful., Caring,Knowledgeable, wonderful Cons: non.. not one! more