Eskridge Lexus of Oklahoma City

Thank you for outstanding service. Steve Evans deserves all the rewards you can give him. He is cheerful-responsive and makes a mondone task pleasant- and always with a big smile more

Purchased used 2007 RX350 from Eskridge Lexus...price was great....salesman was friendly and communicated well, with call backs and info on availability. RX350 I purchased was immaculate inside, but had a few scratches on the exterior, but price was right and hopefully scratches will buff out.. \r more

""I received Mack's letter of August 23, 2011, expressing appreciation for my choosing Eskridge Lexus of OKC last week for a service job on my Lexus 470 (2006 model). My wife, Betty, accompanied me, and she got to drive your loaner car (a beautiful Dior blue Lexus 4-door sedan). We both enjoyed the comfort and drivability of the loaner car, and Betty says if the price is right, sometime she might consider trading her 2004 Toyota Avalon XLS for a slightly used or demo Lexus of some kind.\r \r Both Betty and I were most favorably impressed by the professionalism and efficiency of your personnel at every level. The superior way you handled my service job, plus the extra-mile of kindness and courtesy you extended to me in also filling the gas tank and washing my vehicle--has earned your dealership my heartfelt gratitude and a well-deserved place in my book of """"best places to do business."""" You can be sure I will recommend Eskridge Lexus to other people.\r \r Thank you for this opportunity to say, """"Well done--superior job!""""""\r more

Just wanted to take the time to tell you how impressed I was with the entire service department when I brought my IS250C in for service. Having dealt with other dealers I have to say your service department is above all the rest..\r more

I know what you're thinking...taking your car to the dealership is a rip off. It probably is. Maybe I'm just a sucker for excellent customer service and easy scheduling, but even when it comes time to pay the bill here, I don't feel like I'm not getting my money's worth. For those of you who didn't follow my double negatives there...I mean to say I'm happy to hand over the dough. \r \r I love being able to hop on the internet and schedule my car service needs with ease. If a computer or smartphone isn't handy, you can call and schedule the service just as easily. The first time I did this I anticipated a long line of cars and exhaust fumes, similar to my previous experiences at Longo Toyota in El Monte, CA. To my surprise, I drove up to find my name up on a screen and a nice looking service man ready to open my door. I was ushered in to speak with my Service Consultant, who offered me a cold beverage and listened to my car complaints. He gave me an estimate, had me sign a few papers and we were out the door heading towards my loaner vehicle (which happened to be the newer version of the car I drive, nice one Lexus, always keep us wanting more). I was in and out in about 20 minutes. \r \r Since I'm a lady who doesn't know much about cars, this set up is ideal for me. When my car stops working I don't want it to interrupt my life. I don't know why my car is not working and I'm not going to pretend to understand what needs to be done to fix it. I love that Eskridge Lexus of Oklahoma City keeps me distracted enough with their bells, whistles, and loaner cars that I don't have to worry about it. If your service isn't one that warrants a loaner, the waiting area is also quite nice. There are comfy chairs, magazines aplenty and cold and warm beverages if you've a thirst. I'm sure I could pay less money going to a trusted independent auto repair shop, but I'm not sure they could match the level of convenience provided so that having a broken down car isn't such a hassle. This, to me, is worth the money.. more

Thank you for your letter following up on our experience in your service department last week. I just wanted to tell you what a fantastic job every person I interacted with did. Rick French was very professional and helpful. The service was completed as they had promised and done well. They even washed our car!! more

Stess-free buying experience from start to finish. We love the Mazda CX-7 and appreciate your excellent customer service through the entire process. We will certainly be glad to recommend our friends to you! more

Bought my second Lexus last week. Back to Eskridge Lexus today for my weekly free car wash accompanied by coffee and Panera danish in a beautiful, comfy lounge. Big screen TVs, new magazines, free wi-fi and a work out room if I was inclined. These folks know customer service. more

The best dealership in all of Oklahoma maybe even the country! Great staff that are always willing to go that extra mile. I would highly recommend for not only your New car Lexus needs but also your pre-owned vehicles needs in all makes and models. more

Thanks for all your help!! We appreciate you, Doug and our relationship with Eskridge Lexus. more

I want to share with you my wonderful experience working with Chris Foss the past month. I really appreciate his patience, ability to listen and not be pushy during my car search. more

I gave my brother the job of finding me a used Lexus, I told him to research within a 200 mile limit. After researching tons of Lexus SUVs my brother found the perfect Lexus at Eskridge Lexus. One reason my brother and I choose this Lexus is Earle Twigg. Unlike other salesman Earle NEVER pressured us! For two weeks Earle and I spoke daily, he answered all my questions (and I had a ton) about the Lexus and seemed to honestly care about his clients. Finally my brother and I were able to drive to Oklahoma City and purchase a beautiful Lexus SUV. Meeting Earle and talking with him was wonderful! After I returned home and showed everyone my amazing super clean beautiful Lexus I told friends and family if they need a new or used Lexus Earle Twigg is the person to deal with. Earle Twigg is unusual as he goes far beyond just selling someone a Lexus he cares about the person as he called twice after I had purchased the vehicle to make sure I was satisfied. I have had two Lexus vehicles and my brother?s wife drives one, the next one we purchase will be from Earle Twigg. Thanks for a great buying experience! more

I want to commend both Dallas and Ray who me on my last visit. They were more

Purchased used 2007 RX350 from Eskridge Lexus...price was great....salesman was friendly and communicated well, with call backs and info on availability. RX350 I purchased was immaculate inside, but had a few scratches on the exterior, but price was right and hopefully scratches will buff out. more

Dealership went the extra mile in getting the options/color that was preferred. Expectation of the purchase were all met. Pleasant experience and will purchase another automobile from the dealership. Follow-up and customer service from sales have been above expectation. more

GREAT DEALERSHIP! I have been a customer for 15 years and I was happy from day one. It has improved from great to exceptional over that time. My most recent experience was to buy a new GX. Doug Collett, the sales person, was so knowledgable and helpful. Every phone call was returned quickly. All questions were addressed professionally. The best part of the experience was he found the exact new vehicle I was looking for during a time when demand was greater than supply due to the recent tragic events in Japan. Ed Eskridge was also very helpful, professional and courteous. I suppose the reason I have continued to purchase my vehicles from Eskridge Lexus is due in large part to the quality of the employees. From the day I drive out with my new car to every service appointment, I am a happy and satisfied customer. On a scale of 1 - 10, this dealership is a 15. I will keep coming back and do not intend to ever shop anywhere else. more

We purchased the ct200h and are getting 42 miles to the gallon consistently. Everyone we have dealt with has been A+ and we love our car! They have been very attentive to any question we have had. The reception they was fun and informative. Thanks Lexus of OKC! more

I am writing to tell you how much I appreciate your receptionist, Susie. She impresses me each time I speak with her as she handles my phone call or when I happen to be in the showroom. I again witnessed her very efficient and friendly manner while waiting on my car to be serviced on June 2nd. Another customer, also in the waiting area, stepped into the showroom before returning to her seat. At the time, Susie was busy with another customer. I noticed how quickly Susie came to check on the woman to ask if there was anything she could do for her. It was another example of how well Susie handles her position. I believe your recepctionist is a great asset to the dealership. more

My husband and I just purchased a GX460 from your dealership, and I just wanted to take the time to tell you how much of a pleasure the entire experience has been. From the first contact via the internet, to the negotiation, to the actual purchase and delivery, the process was seamless. Our sales representative, Nathan Gardner, has been stellar in all areas...very knowledgeable, accommodating, and extremely helpful, Sam Bridges, the finance representative, has been very helpful as well, ensuring all the paperwork was delivered in a timely fashion, so as to meet our delivery timeline. Even Steve, the driver, was extremely polite and courteous. I must say, this has been the best car buying experience I have ever had, and I look forward to bragging to all who admire my beautiful new car that I purchased it from Eskridge Lexus of Oklahoma City. more