Entouch

Worst service in the industry--and that is saying something!! I would highly recommend running for your life, before signing a contract with this company. They hide behind hidden fees, but pretend to be giving you a great deal on sub-par service. I was originally quoted $150 as my first bill, but it was well over $400. The company does not care about their customers, but on top of all that the internet service is slow, the cable service is constantly skipping in between shows, and the on-demand service that they claim to offer is always "unavailable". I am extremely displeased with this service, if you are considering switching, I would look at one of the bigger named companies--you will be more satisfied in the end. In all honesty, every cable/internet company will charge about the same, but bigger companies like Comcast and AT&T will offer consistently great service. more

enTouch increased my cable bill by $53.91 without notice. I didn't see it the first month and paid it. The second month I saw it and called to question it. They said that I was on a promotion that ran out. If I would sign another 1 year promotion, they would drop my bill back down, but they are keeping the $53.91 I had over paid for the previous month. They claim they sent me a postcard in the mail notifying me of the increase. I never received a postcard. Basically, they used the old expired special promotion trick to steal $53.91 from me. I'm sure they make a lot of money off that one. Do NOT use this company unless you have no other alternative. more