Elephant Moving

I called Elephant Moving after I found out from the company I originally hired that they no longer do moves in Austin. What a hassle from those guys - I booked online and I even paid them a deposit on my move and they waited until the day before to tell me they couldn't move me (who knows if I will get my $$ back). So I panicked and started calling movers on Sunday (almost no one was even open) to try to get moved on Monday. Elephant Moving was open and willing and able to fit me into the schedule for the next day. They didn't even require a deposit. The movers who came were polite and professional and it cost me less than the other guys were going to charge me. Lucky me that I found this company - I should have gone with them to begin with. Next time I move I will definitely call Elephant Moving first to avoid the stress I had this time around. Pros: Top notch service, great price, helpful office staff, open Sunday! Cons: none more

I used these guys for the second time recently and I thought they did a fine job. The were on-time, the crew was friendly and they worked fast. I like how they wrap up my furniture every time even though my move is always such a short distance. No complaints, and next time I move I'll go with them again. I have recommended them to friends who also thought they did a good job, and based on my recent experience I will continue to recommend them. Good job guys! Pros: hard working crew; takes care of furniture even if you're just moving a few blocks Cons: no problems on my move - went nice and easy more

I used these guys for the second time recently and I thought they did a fine job. The were on-time, the crew was friendly and they worked fast. I like how they wrap up my furniture every time even though my move is always such a short distance. No complaints, and next time I move I'll go with them again. I have recommended them to friends who also thought they did a good job, and based on my recent experience I will continue to recommend them. Good job guys! Pros: hard working crew; takes care of furniture even if you're just moving a few blocks Cons: no problems on my move - went nice and easy more

Wow! I cannot say enough about how professional and all around wonderful this company was. We used Elephant Moving to move our business last week. We went from a high rise to our own 3 story building. These guys made it look easy! Our old building had a lot of requirements for moving out (restricted hours, freight elevator, floor protection, insurance) and our move coordinator made sure that everything was taken care of to avoid getting us or them in trouble with the building. They didn't damage a thing in there, and were so thorough with the floor and wall protection that our building management actually complemented the job they did. Our move coordinator came to meet with us before the move and helped us work out a color coded layout for the new place. She made sure the movers had printouts and knew the colors and were clear on everything when move day came. I thought there would surely be a big mess at the new place while we tried to sort one floor of offices into 3 new floors of offices, storage, call center and conference rooms, but there were very few incorrect items and boxes thanks to the great organization. The crew was big and split into 2 (1 at each place) for a while, but both seemed to have a good leader who made sure things were moving and the move coordinator was there also to keep it going smoothly. The move was done in 1 day as promised and we were back up and running with business as usual on Monday morning. We were apprehensive about the move and how it would affect our business, but it went so well. I wouldn't hesitate to recommend Elephant Moving to anyone needing to move a business - they do it well! Pros: very organized and professional more

Wow! I cannot say enough about how professional and all around wonderful this company was. We used Elephant Moving to move our business last week. We went from a high rise to our own 3 story building. These guys made it look easy! Our old building had a lot of requirements for moving out (restricted hours, freight elevator, floor protection, insurance) and our move coordinator made sure that everything was taken care of to avoid getting us or them in trouble with the building. They didn't damage a thing in there, and were so thorough with the floor and wall protection that our building management actually complemented the job they did. Our move coordinator came to meet with us before the move and helped us work out a color coded layout for the new place. She made sure the movers had printouts and knew the colors and were clear on everything when move day came. I thought there would surely be a big mess at the new place while we tried to sort one floor of offices into 3 new floors of offices, storage, call center and conference rooms, but there were very few incorrect items and boxes thanks to the great organization. The crew was big and split into 2 (1 at each place) for a while, but both seemed to have a good leader who made sure things were moving and the move coordinator was there also to keep it going smoothly. The move was done in 1 day as promised and we were back up and running with business as usual on Monday morning. We were apprehensive about the move and how it would affect our business, but it went so well. I wouldn't hesitate to recommend Elephant Moving to anyone needing to move a business - they do it well! Pros: very organized and professional more

I used Elephant Mving to move me in town last week. I decided to move all the small stuff myself and leave just the big items for the movers. I kind of wish I had let them move it all after seeing how fast they were. I spent 2 weeks carting things to my new place because I wanted to save the cash, but I think all the gas I spent (not to mention all my time) ended up costing more than if I had them move my whole apartment in one day. Movers were great, fast, didn't complain or waste time. They even reconnected my washer'/dryer. I'd use them again in a heartbeat. Two thumbs up! Pros: fast, hardworking, definitely worth the money more

I used Elephant Mving to move me in town last week. I decided to move all the small stuff myself and leave just the big items for the movers. I kind of wish I had let them move it all after seeing how fast they were. I spent 2 weeks carting things to my new place because I wanted to save the cash, but I think all the gas I spent (not to mention all my time) ended up costing more than if I had them move my whole apartment in one day. Movers were great, fast, didn't complain or waste time. They even reconnected my washer'/dryer. I'd use them again in a heartbeat. Two thumbs up! Pros: fast, hardworking, definitely worth the money more

This company was very professional and knowledgable and I would recommend them to anyone who asks. The salesperson made me feel very comfortable about using her company, and informed me of a lot of charges that other companies never mentioned. I was glad that they tell you up front what might be, instead of hiding those things and surprising you with extra charges and fees. Because of this I decided to move with Elephant Moving. A day before my move their office called to confirm my pick up for the next day. They arrived on time and wrapped all the furniture and got it all moved out quickly . I had some extra boxes, which I knew, and I was happy they told me before taking them so I could decide if it was worth the extra $$. There were no other extra charges and the extra space I took was at the same price as they told me orginally - when i was researching movers I read a lot of stories about how some will charge a higher rate at the pick up when there is more stuff. They assured me that would not happen, and they kept their word. I had a 14 day delivery window, and received my stuff in about 7 days. The driver called me the day before to tell me when he would deliver. When my stuff reached me in Chicago everything looked as it did when it left. Very pleased customer. Pros: honest, professional, friendly more

This company was very professional and knowledgable and I would recommend them to anyone who asks. The salesperson made me feel very comfortable about using her company, and informed me of a lot of charges that other companies never mentioned. I was glad that they tell you up front what might be, instead of hiding those things and surprising you with extra charges and fees. Because of this I decided to move with Elephant Moving. A day before my move their office called to confirm my pick up for the next day. They arrived on time and wrapped all the furniture and got it all moved out quickly . I had some extra boxes, which I knew, and I was happy they told me before taking them so I could decide if it was worth the extra $$. There were no other extra charges and the extra space I took was at the same price as they told me orginally - when i was researching movers I read a lot of stories about how some will charge a higher rate at the pick up when there is more stuff. They assured me that would not happen, and they kept their word. I had a 14 day delivery window, and received my stuff in about 7 days. The driver called me the day before to tell me when he would deliver. When my stuff reached me in Chicago everything looked as it did when it left. Very pleased customer. Pros: honest, professional, friendly more

They moved me to Phoenix - did a great job. The crew who picked up my stuff in Round Rock was so nice and professional. They worked fast and made sure everything was totally wrapped up so it wouldn't get damaged. I did most of my packing, but they needed to box a couple of things that I wasn't sure what to do with, and they did a wonderful packing job on those things. The price was one of the best I found and did not increase from what I was quoted. The delivery driver worked really hard (he had only 1 guy to help him and there were 4 guys on the pickup...) and didn't complain at all even though my bed was hard to put back together and took some time. Overall I am really pleased with the service I received. The office people were always nice and kept me up to date on the status of my stuff, and the driver called the day before so I knew just when to expect him. The only downside was a damaged night stand, but it was that cheap Ikea type furniture so no big loss (especially considering the large amount of stuff I moved). Overall I am very pleased with this move and would highly recommend Elephant Moving to anyone needing a good mover in the Austin area, or for an out of town move like mine. Pros: great moving crew, nice office people Cons: damaged night stand, but it was cheap/easy to replace more

They moved me to Phoenix - did a great job. The crew who picked up my stuff in Round Rock was so nice and professional. They worked fast and made sure everything was totally wrapped up so it wouldn't get damaged. I did most of my packing, but they needed to box a couple of things that I wasn't sure what to do with, and they did a wonderful packing job on those things. The price was one of the best I found and did not increase from what I was quoted. The delivery driver worked really hard (he had only 1 guy to help him and there were 4 guys on the pickup...) and didn't complain at all even though my bed was hard to put back together and took some time. Overall I am really pleased with the service I received. The office people were always nice and kept me up to date on the status of my stuff, and the driver called the day before so I knew just when to expect him. The only downside was a damaged night stand, but it was that cheap Ikea type furniture so no big loss (especially considering the large amount of stuff I moved). Overall I am very pleased with this move and would highly recommend Elephant Moving to anyone needing a good mover in the Austin area, or for an out of town move like mine. Pros: great moving crew, nice office people Cons: damaged night stand, but it was cheap/easy to replace more

Introduction:\r First things first, I will admit that I was worried about them writing their own reviews on this site since I saw so many maxed out ones. I decided to ask both Elephant Moving and Blue Ribbon Moving (the company that my previous apartment, The Gables at Town Lake, recommended) for quotes. I figured that I'd go with Blue Ribbon because they didn't damage my stuff too badly during a previous move, but to my surprise...\r \r Within two hours of sending the quotes out, I had both a confirmation email with price estimate and call from one of their representatives named Travis. I never received a confirmation from Manny at Blue Ribbon despite multiple phone calls and emails over the course of a few weeks.\r \r The Action:\r Elephant Moving apparently starts their days at 9:00am and requires their movers to be at the office an hour beforehand. I requested that they show up at 8:00am instead because I wanted to avoid having the Texas sun exhaust them too much too early. Even though I confirmed multiple times that I wanted three movers including once with Gerard over the phone, four men arrived at my door at 8:09 the next morning (because I had originally scheduled more men...I guess it didn't get updated in the system). I'm not the greatest with names, but I know this much: I had three black guys and a hispanic guy moving me. The foreman didn't have the bedside manner that the other three did, but he was thorough, professional, and most likely the half brother of Superman. The other two black guys were great also. The Mexican fella was extremely nice but slow as all hell and certainly not worth the extra $40/hr. that a fourth mover costs.\r \r The Credits:\r Yes, I was upset that I expected three men and got four. But this was by far the best and smoothest moving experience that I've ever had, and I would highly recommend them. If anyone is worried about this being written by Elephant Moving, feel free to give me (Ty) a call at 512.961.6246. Thanks, guys! Pros: Nothing broken; arrived on time; strong / fast. Cons: 4 Guys = $$$; I asked for 3. more

I like this company and am very happy with service they give to move apartments. I have trouble with english but they help me a lot to make sure I understand evrything. The sales person was nice and helped me. She sent many emails to answer all of my question becuase i can read better than speak to her on the phone. Good estimate and good price for move with full services disassemble and wrapping. All the movers were very good at the move. They move fast and very patient with me even though I can't understand all the things they say to me. I will use again when I move from apartment to house and tell all my freinds how good this company moves. Pros: very helpful patient employees more

I like this company and am very happy with service they give to move apartments. I have trouble with english but they help me a lot to make sure I understand evrything. The sales person was nice and helped me. She sent many emails to answer all of my question becuase i can read better than speak to her on the phone. Good estimate and good price for move with full services disassemble and wrapping. All the movers were very good at the move. They move fast and very patient with me even though I can't understand all the things they say to me. I will use again when I move from apartment to house and tell all my freinds how good this company moves. Pros: very helpful patient employees more

Introduction: First things first, I will admit that I was worried about them writing their own reviews on this site since I saw so many maxed out ones. I decided to ask both Elephant Moving and Blue Ribbon Moving (the company that my previous apartment, The Gables at Town Lake, recommended) for quotes. I figured that I'd go with Blue Ribbon because they didn't damage my stuff too badly during a previous move, but to my surprise... Within two hours of sending the quotes out, I had both a confirmation email with price estimate and call from one of their representatives named Travis. I never received a confirmation from Manny at Blue Ribbon despite multiple phone calls and emails over the course of a few weeks. The Action: Elephant Moving apparently starts their days at 9:00am and requires their movers to be at the office an hour beforehand. I requested that they show up at 8:00am instead because I wanted to avoid having the Texas sun exhaust them too much too early. Even though I confirmed multiple times that I wanted three movers including once with Gerard over the phone, four men arrived at my door at 8:09 the next morning (because I had originally scheduled more men...I guess it didn't get updated in the system). I'm not the greatest with names, but I know this much: I had three black guys and a hispanic guy moving me. The foreman didn't have the bedside manner that the other three did, but he was thorough, professional, and most likely the half brother of Superman. The other two black guys were great also. The Mexican fella was extremely nice but slow as all hell and certainly not worth the extra $40/hr. that a fourth mover costs. The Credits: Yes, I was upset that I expected three men and got four. But this was by far the best and smoothest moving experience that I've ever had, and I would highly recommend them. If anyone is worried about this being written by Elephant Moving, feel free to give me (Ty) a call at 512.961.6246. Thanks, guys! Pros: Nothing broken; arrived on time; strong / fast. Cons: 4 Guys = $$$; I asked for 3. more

Since moving is incredibly stressful it is nice to know that Elephant actually is very professional, friendly, and quick. Most moving companies that charge by the hour you would think that they would take their time. I was pretty nervous about the hourly rate thing, however, they are very quick making your time valuable. The foreman was very accomodating to our needs and the crew worked fast and didn't waste time. I highly recommend this company for moving. Also, we changed our move-in at the last minute and they had no problem with it... thanks Elephant for making such a painless move. Pros: very easy to deal with, fast workers, good move more

Since moving is incredibly stressful it is nice to know that Elephant actually is very professional, friendly, and quick. Most moving companies that charge by the hour you would think that they would take their time. I was pretty nervous about the hourly rate thing, however, they are very quick making your time valuable. The foreman was very accomodating to our needs and the crew worked fast and didn't waste time. I highly recommend this company for moving. Also, we changed our move-in at the last minute and they had no problem with it... thanks Elephant for making such a painless move. Pros: very easy to deal with, fast workers, good move more

What happened, you ask? First, the men who came to move our boxes were very rushed and didn't invoice all our boxes carefully. They took several boxes to the truck without recording them (which means those boxes could disappear and we wouldn't have a record of them). They dropped my most expensive possession, an electric piano, 3 feet onto the floor. The foreman was defensive when we asked him questions about the moving process and protocol. When they drove off with our boxes and furniture, we had a bad feeling we'd never see any of our things again.\r Luckily, we did, but there were still more problems. For example, Elephant called to let me know our delivery was coming, so we stayed inside several days waiting for everything, but it never came. This happened 3 times!!! \r When we finally got our delivery, we discovered that a wooden leg was broken off our antique chair! It was hastily taped onto the chair with moving tape, but it was completely not attached anymore. Then we noticed that one of our boxes (the largest one) was missing! We checked in the moving truck, but it was empty. I contacted Elephant immediately, and after a week or so they said they found our box (thankfully). However, then the company stopped communicating with me for almost 3 weeks. I had to send an e-mail threatening to report Elephant to the Southwest Mover's Association if they didn't give us our chair within 5 days. Finally, on the 5th day, they delivered our box, which had been flattened and damaged, but luckily still contained our valuables. Now that it's been almost 90 days since our move, they've sent me the estimate for our reimbursement. $30 is all they're giving us for the $200 antique chair they destroyed! \r As you can see, our experience with Elephant Moving was awful in every way possible. I am writing this review to help prevent someone else from going through even just ONE of the bad things we experienced. Take your chances if you want, but don't say you weren't warned! more

What happened, you ask? First, the men who came to move our boxes were very rushed and didn't invoice all our boxes carefully. They took several boxes to the truck without recording them (which means those boxes could disappear and we wouldn't have a record of them). They dropped my most expensive possession, an electric piano, 3 feet onto the floor. The foreman was defensive when we asked him questions about the moving process and protocol. When they drove off with our boxes and furniture, we had a bad feeling we'd never see any of our things again. Luckily, we did, but there were still more problems. For example, Elephant called to let me know our delivery was coming, so we stayed inside several days waiting for everything, but it never came. This happened 3 times!!! When we finally got our delivery, we discovered that a wooden leg was broken off our antique chair! It was hastily taped onto the chair with moving tape, but it was completely not attached anymore. Then we noticed that one of our boxes (the largest one) was missing! We checked in the moving truck, but it was empty. I contacted Elephant immediately, and after a week or so they said they found our box (thankfully). However, then the company stopped communicating with me for almost 3 weeks. I had to send an e-mail threatening to report Elephant to the Southwest Mover's Association if they didn't give us our chair within 5 days. Finally, on the 5th day, they delivered our box, which had been flattened and damaged, but luckily still contained our valuables. Now that it's been almost 90 days since our move, they've sent me the estimate for our reimbursement. $30 is all they're giving us for the $200 antique chair they destroyed! As you can see, our experience with Elephant Moving was awful in every way possible. I am writing this review to help prevent someone else from going through even just ONE of the bad things we experienced. Take your chances if you want, but don't say you weren't warned! more

I hired them to move my baby grand piano from Pflugerville to Round Rock after the first company I hired to move my house including piano sent out 3 guys who clearly had no idea what they were doing. Elephant Moving did a great job and definitely knew how to take care of my piano. There were 4 guys on the crew, they had all the equipment for moving a baby grand piano, and they wrapped it up in 2 kinds of blankets to protect the glossy finish. I was worried about the piano going down the stairs at my new place (weird split level thing so there were like 9 steps), but the movers had everything under control and it was well worth what I paid. I wish I had used them to move my house a few days before (instead of the 3 clueless guys I ended up with). Next time I need to move anything I will call them, because I am confident that they can handle it in a professional manner. Pros: scheduled me on short notice, professional crew, handled piano with care more