This company was very professional and knowledgable and I would recommend them to anyone who asks. The salesperson made me feel very comfortable about using her company, and informed me of a lot of charges that other companies never mentioned. I was glad that they tell you up front what might be, instead of hiding those things and surprising you with extra charges and fees. Because of this I decided to move with Elephant Moving. A day before my move their office called to confirm my pick up for the next day. They arrived on time and wrapped all the furniture and got it all moved out quickly . I had some extra boxes, which I knew, and I was happy they told me before taking them so I could decide if it was worth the extra $$. There were no other extra charges and the extra space I took was at the same price as they told me orginally - when i was researching movers I read a lot of stories about how some will charge a higher rate at the pick up when there is more stuff. They assured me that would not happen, and they kept their word. I had a 14 day delivery window, and received my stuff in about 7 days. The driver called me the day before to tell me when he would deliver. When my stuff reached me in Chicago everything looked as it did when it left. Very pleased customer.
Pros: honest, professional, friendly
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