Please Never use these people!!! These people were only supposed to diagnose our car and told us if they had to take the head off it could cost up to $600 to x-ray it. We thought they were just going to confirm a head problem. They completely tore it apart first instead of giving us options, quoted $5600 to repair it. We shopped around and everyone was 1/2 that and less. We said no. Told us to pay $600 to get the car. Did not understand what the $600 was for. They said they had a signed work order to do take off the head. We thought that would happen when they confirmed a head problem, quote us the repair cost and we agreed to the repair work to be done. They never gave us a work order, refused to give us a copy when we asked for it, insisted we pay him first, days later when we pay then he hands us this work order with $600 on it. we don't know what was on there when we signed and dropped the car off. They would not put it back together and had to pay double if they did and still would have got car back broke with no repair which means they get $1200 to quote a repair job. He could have quoted us a repair either with a cracked head or just a head gasket then we could have said yes or no. We picked it up, motor was completely disassembled, head was completely apart in boxes, other parts around the motor were off, He took things apart that have nothing to do with diagnosing the overheating problem, things that would not be removed even if he did do a head job going beyond what we took it there for. We could not find any one to put it together since no one was in the puzzle business, forced into buying a whole motor and labor to swap. Never was it necessary to tear it apart to just quote what we would have to spend one way or the other. They purposely tore it apart with intentions to force us into paying an outrageous bill just to get it back not running or an outrageous bill if we could afford to pay them their price to have it running. This was deceptive and unfair. It was $200 for wreckers, Eagles $600 , the cost of a complete motor $1600,and labor $650 plus $400 to reassemble the unnecessary stuff Eagle took apart that we did not have to spend, A head job is anywhere from $800 to an overpriced $1200, we spent $3300 do to their deceptive trade practices! Thank you Eagle in Pearland!!\r
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Adding this to there response, That junk about some one threatening them is a big made up FAT Lie!! That shows how little integrity they have. No one threatened them and when we went to discuss the matter of the $600, the owner Became irate and threatened us which is true and never did any one say anything about ruining their reputation with these factual comments as a vendetta that was a surprise to Eagle, I am telling a fact, which is the truth! Good come back Eagle with your weak excuse lie, you are the Victim since we did not pay and got our car back free, right! No way any tried to scam you, if we were trying to scam you we would have sued you for negligence and deceptive trade, we took a loss thanks to YOU ,what a joke! We just thought it would be nice to give you $600 for our car delivered back in boxes which I have pictures of to prove it. At least we sleep at night knowing we told the truth.. DO NOT BELEIVE THEM OR USE THEM it is your choice but they do not deserve any business.
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