Lori was wonderful, thorough, and paid attention to my more sore areas. Debbie, the tub attendant, waited for me at the end of my massage session and I went straight to the bath without waiting for it to get drawn. Tomasin was cheerful and sweet as usual. Your new person at the front, I think her name was Charlotte or Charlene was very nice. Lea is very attentive. I know how busy you all were Sunday and yet you make me feel like you had time for me. One of my favorite persons, Nikki, makes my day and I know that everything will be OK if Nikki was there. She knows how to fix things if something out of the ordinary happens.