Dick Hannah Honda

id: 30128476
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3321 NE Auto Mall Dr
Vancouver, WA 98662

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(360) 342-9660
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Reviews
( 550 )
( 61 )
( 7 )
( 2 )
( 31 )

Best

My wife and I have bought several cars from Hannah Honda in Vancouver, WA. Just yesterday we purchased a brand new 2012 Honda CRV EX-L. Our salesman was Dave Sandford and he is...

Worst

Spoke with the GM today and he addressed my concerns. Maybe I got them on a bad day... a misinformed quote that wasn't corrected until I arrived, new software, and a team who are...

Great Service 12/13/2010

I was looking fora particular car and found it at Dick Hannah Honda. They were offering at the best price of any dealership I had researched. I drove all the way to Vancouver from Seattle, and the team made sure that I drove home a happy customer. Thank you Chris, Scott and Milton for great customer service. more

good service 11/4/2010

Thank you Luis for your help with getting me my new car, we love it. My husband and I did lots of research about our next new car and dealerships around town and based on the reviews we read we came in and bought our new pilot from Dick Hannah Honda we loved the no negotiation and salary sales people. It took a little longer then i tough but it was fine Keep up the good customer service....... more

ABOVE all expectations!!! 8/30/2010

Good: I bought a used car. They recognized items that needed to be fixed and proactively offered to fix them, i.e. the DVD player was stuck on loading. Even after the sale, when an they discovered XM was not functional, they fixed it AFTER the sale. Never felt "jumped on" or targeted as I have been at other car dealerships Always upfront and honest about the condition of the used car, financing, etc... Never had any pressure applied at any time Concerned with my needs and making sure they were fulfilled. Bad: I have been in sales / marketing / corp sales training for 15 years, so I am usually pretty critical when it comes to my personal sales experience. I can honestly say that Scott Doyle and his team at the Vancouver Dick Hannah Honda dealership were extremely professional and has a culture that is oriented customer needs oriented vs "get the sale" focus.. Improvements: Again, my position often requires me to identify areas of improvement within a sales organization, and as a customer, I am hard pressed to finger anything of importance.. Other: They also offer many other little perks that made the experience even better, i.e. free WiFi so I was able to work while I waited for them to repair the DVD player. Their used car lifetime benefits include lifetime tire replacement. Again, Scott Doyle always made me and my family feel welcome, able to openly express any possible concerns or alternative options, and comfortable during each stage of the buying process.. more

Matthew was the best! 7/23/2010

Matthew T. worked with me over 2 days for about 5 hours to find the CR-V that best fit my needs and payment plan. There was no pressure to buy something I couldn't afford. Before working with Matthew, I had excellent email service from Mary. She answered a lot of my questions before I even looked at the car. Anyone looking for a safe, reliable car should look at Honda and ask for Matthew. more

Wonderful! 7/19/2010

I recently bought a car from Dick Hannah's sales person Matt Taylor. Both he and his sales manager went out of their way to work with me and set me at ease. I found them both to be knowledgable, helpful, friendly and just overall great to deal with. Thank you for helping me out of my bad situation with a brand new start! more

My Dick Hannah Experience 5/11/2010

Just leased a 2010 Accord EX-L V6 from Dick Hannah in the Vancouver Auto Mall. Scott Doyle was excellent to deal with - very straight forward and no games. He put his best offer forward, which was very competitive when compared to other Honda dealerships. I'd go back. Just ask for Scott. My guess is that you'll be glad you did. more

“Excellent experience buying a car from Mr. Saeed 5/4/2010

We recently purchased a 2009 Honda Accord from Dickhannah and I love it! Our salesman Mr. Saeed, was so great to work with. This is our 2nd car from him. thanks for his great service. Jaspal Minhas more

Fast and Pleasant Car Buying Experience 5/3/2010

Just bought a Honda Element! I was thinking it would be great for those of us that do some advanced research to be able to call a dealership, tell them what you want, rely on the listed price and purchase...Saeed and Dick Hannah made it happen! I applied for financing in the wee hours of the morning. Saeed called first thing, upsold me by one trim level--which actually will make for a better resale down the road--got the color and accessories I wanted installed, the car detailed and ready to go by 5pm the same day!!! I didn't have to drive to Vancounver until the vehicle was ready for pickup. It was a fantastic experience. Saeed was pleasant, thorough, funny and attentive throguhout. In fact, I've received three follo up contacts since my purchase Friday. I HIGHLY recommend Dick Hannah and Saeed. On a side note: The Portland area dealer I'd been to previously didn't have a test model to drive and gave me a hard time because it would take a couple of weeks to order the model I wanted from Seattle. Well, I was so frustrated by the experience that I waited six months and I'm glad I did. Buy your car from Saeed:) at Dick Hannah!! more

Excellent experience buying a car 5/3/2010

As a single woman, I was hesitant to go alone to a dealership, assuming they would be dishonest. I had the opposite experience at Dick Hannah Honda with Scott Doyle as the representative who sold me the car. He was a pleasure to work with, trustworthy and kind to me throughout. I felt respected and drove away happy days later in my new car (that I love). Thank you. I would recommend Scott Doyle to friends and family. more

good price & nice people 4/28/2010

I wanted to share my experience here. We came into dick hannah honda for the big sales event after being treated poorly at a different dealer (name withheld). Chris ward sold us our new honda and were very satisfied with the service we received. Everyone was cheerful and nice (Even the managers were nice). Cheers! more

New Car Purchase 4/23/2010

I recently purchased a 2010 Honda Fit and I love it! My sales women, Mary Seibert, was so great to work with . I went to many other dealerships but Mary made me feel the most comfortable. I never felt pressured. She got me the car I wanted at an excellent price. I would highly recommend her to anyone shopping for a car through the internet. It's the way to go! more

Purchase of a Vehicle 3/30/2010

I researched on the net for weeks before deciding to work with Saeed at Dick Hannah Honda. He parked a similar Odyssey, Sienna and Grand Caravan side by side for me to compare then had me drive them all to really know the difference. He compared prices on KBB and online for similar vehicles with in 50 miles and offered me lower then the lowest price. And he delivered the vehicle to my house 70+ miles away. more

Great Response 3/28/2010

I inquired about a Honda CR-V on-line and Mary was very prompt about getting back to me. Even though I chose another vehicle Mary was very kind, courteous, and helpful. I would not hesitate to refer anyone interested in a Honda to her or the dealership. Many thanks!!! Jerri more

Great Experience! 3/13/2010

I worked with Scott Doyle at Dick Hannah Honda to buy our 2010 Honda Pilot. Scott was fabulous, and the experience was one of the best I have ever had in car buying. The team at Hannah was very helpful in all areas, from finding the features we wanted to coordinating a great financing option, they were outstanding. I would recommend the dealership, and particularly Scott, to anyone! Brian N more

Dick Hannah Honda 3/13/2010

I have just purchased my third car from Dick Hannah, this time at their Honda store in Vancouver. I have always had exceptional service from Dick Hannah, but this time one sales person made it extra special. I met Mark Cortez in December when I first tried to buy a car. I didn't buy one at that time, but Mark continued to stay in touch by email. I just bought a car this past week. Mark stayed extra late for me. I had forgot to bring my cell phone that night and he let me use his personal cell phone as much as I needed. He personally cleaned the car that I was suppose to buy, didn't ask a lot attendent to do it. The irony is, I bought a different car! He was able to get me a great deal on the car that was more than satisfactory. Mark made my experience at Dick Hannah Honda a car buying experience that tops the charts. more

Great Time 3/9/2010

Hi, my name is Brian, after a month of searching out prices, and asking for strategies for dealing w/ car sales people i found myself calling Dick Hannah Honda (I live about an hour away and they only had 2 of the car i wanted listed, so i wanted to make sure it was there), i spoke with Mary of the VIP internet sales group to be the most helpful sales person i've ever dealt with, of any industry. i had spent the weekend suffering through getting turned down, laughed at, and pushed around by other car dealers, but Mary and her team made the whole process painless. needless to say i'm now driving around in a Mazda RX-8 (a car i consider to be on par with the likes of Lotus, Caterham and Porsche) and when it comes time to buy my RX-9 i will be bringing my business back to Dick Hannah. more

mary seibert 3/3/2010

Mary was very efficient and prompt in looking on line for us for the car we wanted. We were specific in what we were looking for in a car and Mary accommodated us in every way. The dealership was great to work with and made our car buying experience a pleasant one. We were very comfortable with the price and felt it was more than fair. We have and will continue to recommend Dick Hannah Honda in the future and have told people to ask for Mary specifically. You have a good emplyee in Mary Seibert. Bob and Jean Mullison more

Great Service from Mark 2/18/2010

Spent months looking for a new car. Had the pleasure of working with Mark C. at Dick Hannah to find a first car for our daughter. He was informative, honest, and helpful. He kept in touch when he had info to share but was not pesky. What a great experience. Would highly recommend contacting Mark for any auto needs. more

Very Satisfied 2/18/2010

Just bought a new Honda Civic. Very happy with the entire experience, especially with my sales person Mark Cortez who walked me through the entire process from test drive through pickup of the new car. more

2010 Honda CRV EXL Buying experince 2/17/2010

I Completed a Transaction at Dick Hannah Honda, Vancouver,WA for an 2010 Honda CRV EXL. Scott Doyle assisted me from the start of this transaction to the end. Scott was truly an amazing help. He walked us around all the features of the car, explaining what each "points" were. We took a test drive and he was patient all the while and would answer to questions only when we asked, which was not the case with other dealers who try to distract you from your driving experience. I would recommened others to this dealership for buying a new vehicle and if they could talk to Scott, he is the man. He will not force you into anything and he will always give you a positive opiniion about things which I liked the most. Once again thanks for my new car and hope to do business again with you in the near future. more
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