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D Rotelle Builders - 5 Reviews - 219 Niantic Rd, Barto, PA - Builders & Contractors Reviews - Phone (610) 845-6022

D Rotelle Builders

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219 Niantic Rd (at Henry)
Barto, PA 19504
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(610) 845-6022
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Reviews

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Best

Rotelle built our home 3 years ago, and we couldn't be happier! They were very accommodating and easy to work with. We would definitely build again with them!

Worst

Fortunately, my husband was onsite every day, because Rotelle didn't bother to have a supervisor there every day. My husband caught several mistakes along the way. They took many ...

Rotelle took lots of shortcuts, made many mistakes, and has horrible customer service. 6/12/2017

Fortunately, my husband was onsite every day, because Rotelle didn't bother to have a supervisor there every day. My husband caught several mistakes along the way. They took many shortcuts - like not centering one of our vanities, cutting sloppy holes for lights, poor door installation on several doors, closet doors were hung wrong, forgot to put down the Luan flooring base that we paid thousands extra for, etc. But the worst part was the customer service after the sale was finalized. I had a punch list of about 40 items, and it was so painful to get them fixed. They fought us tooth and nail on many of them. They didn't follow through on the items that needed to be fixed to get our permanent certificate of occupancy. The temporary one ran out and we literally could have been kicked out of our home until it was resolved, but the township was very kind about it. They planted grass on the hottest day of the year when there was no rain in the forecast for the next 9 days. They did the same to my neighbors today when it's 92 degrees. The feeling was that they were just checking off boxes with no consideration for doing things right. We had to reseed the entire yard to the tune of over $10K and had to refinish the garage floor for $4K because of their error and refusal to fix it. Everyone in our neighborhood are having the same problems. By the way - the 5 star rating by Douglas Shade, fyi he is an employee of Rotelle. more

Beware 3/22/2016

Horrible experience. There was no management of the subcontractors. The quality of the craftsmanship is unacceptable. Rotelle's customer service is non-existent. We have had to fix some major problems on our own. (money out of our pocket) Do yourself a favor and find a different builder. One who will stand behind what they build. Rotelle is not that builder!!! I wish someone would have warned us before we choose them as our builder. more

Save Yourself The Headache 12/4/2015

The complete lack of site management is astounding. Expect to have problems with your township, neighbors, building inspectors, and timelines working with this company. I have watched them drag their client into a needless lawsuit with their neighbors because of their lack of site management. The project is 6 months behind scehdule, they have cost the client 10k in legal fees, the neighbors and the new homeowners are at odds on day one of them moving in. more

Water in our basement 4/6/2011

Our house has had issues with water in the basement & the builder is unresponsive! I would highly advise anyone who is reading this to consider using another builder! more

We LOVE our home! 12/6/2010

Rotelle built our home 3 years ago, and we couldn't be happier! They were very accommodating and easy to work with. We would definitely build again with them! more
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Additional information

  • Hours:

    M-F, 8-5 pm
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