Cost-U-Less Insurance

This is why they had no idea who you were. If they took the time to find out who you were supposed to meet with they would not get the commission for writing your policy or making changes to it, the other person would. In the simple minded little worlds of greed and backstabbing they would rather lose a customer than a commission . I have a policy there, went to school with a guy who works there that is the only reason I'm still with the company and every time i try to make a change I attempt to contact my agent and am met with the same thing u just described they "do not know that person" ,"who I'm talking about" or as far as "that person doesn't work in this office i don't think" or "i don't see your appointment but i can help you". after 5 years I have my agents cell phone number. more

I called Cost-U-Less Insurance to get a quote for car insurance. The lady game a quote, and set up a date and time to come finalize the quote, which was that evening. I went in, and they had no idea I had an appointment. They called the call center, and they knew nothing about it. They treated me very weird at that point. She gave me a few quotes, nothing matching the one that I had got over the phone. I told her that I would have to think about it, and get back to her. I came home, and one of the reps in the office had called just prior to me arriving to confirm my appointment. But the office didn't know who I was? I decided I would keep shopping. The rep then proceeded to call me leaving me four messages, until she finally reached me, and I told her that I was looking elsewhere. This place seems disorganized, and persistent. more