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Columbia Hyandai - 43 Reviews - 10981 Montgomery Rd, Cincinnati, OH - Used Cars, Trucks & Vans Reviews - Phone (513) 489-2000
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Columbia Hyandai

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10981 Montgomery Rd
Cincinnati, OH 45249
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(513) 489-2000
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Reviews

( 36 )
( 3 )
( 0 )
( 3 )
( 1 )

Best

Recently, I had a number of repairs done at the same service appointment. I had the oil changed, the side door motor replaced and the door put back on track, all windshield wiper...

Worst

Not your typical Hyundai dealership which are generally very professional and extremely customer service oriented. This dealership is very unprofessional -- more like a "garage".

super service and courteous effort 4/8/2014

Recently, I had a number of repairs done at the same service appointment. I had the oil changed, the side door motor replaced and the door put back on track, all windshield wipers replaced, and a new wiper assembly arm replaced for the rear window wiper, and even had a new headlight bulb put in. Everything was done quickly and accurately. I am very pleased with their efforts and quick response to my needs. They have really out-done themselves this time. They are all to be commended. more

Service Department 4/8/2014

Pleased with the service that I received. more

Superb service! 4/5/2014

Always an easy transaction any time I've had my car serviced. more

Great Service 4/4/2014

Great Service I have been very pleased with Columbia Hyundai. more

Convenience for maintenance, location and trained technicians. 3/24/2014

I have continued to use this dealership since purchasing my used vehicle in 2008. Service has been satisfactory overall, several return trips to correct a faulty fuel sender that eventually was fully corrected. Most recent 75,000 mile maintenance done was good, but didn't understand why when picking up the vehicle, was told of a possible power steering fluid hose leak. Now I will watch fluid level. Puzzling! more

Hyundai Service Department 3/19/2014

Friendly service personnel, attention to detail more

Superb service 3/18/2014

Staff are courteous, prompt, organized, and thorough ... a joy to interact with! Obviously committed to being customer-oriented and making the entire service experience very positive from beginning to end. :) more

great service 3/13/2014

I am always pleased with the personnel in service and their willingess to assist me with coupons when I forget mine. Also visited with Chuck Shay and Tim Perry who went out of their way to make my wait there fun and informative. more

What I needed 3/12/2014

Quality, fast and great customer service more

Excellent service 3/6/2014

In all the years I have dealt with this dealership , I have nothing but praise for them. more

Very well organized; everyone is helpful 2/23/2014

There is enough help in service; wait time is minimal more

Good service, in and out with no problems. 2/14/2014

I have had no issues so far with my new car. The regular up keep has been completed with quick service. I like the fact that normal oil changes do not need an appointment and you can get out within an hour. more

Excellent service 2/12/2014

Service Advisor was courteous and knowledgeable more

Unprofessional 2/7/2014

Not your typical Hyundai dealership which are generally very professional and extremely customer service oriented. This dealership is very unprofessional -- more like a "garage". more


not so great, lack service perspicacity 1/31/2014

It appears, so far, that the repair work was done correctly this time. However, I feel that the work could have been prevented, if the leakage of oil and of coolant had been detected earlier, as per the so-called 16 point inspection should have been able to spot. more

everyone is very friendly and helpful 1/29/2014

Always have a very pleasant experience more

The Whole Package 1/28/2014

Convenient, friendly, on time, thorough, professional, respectful, knowledgeable, in other words; The Whole Package. more

Service shop 1/22/2014

The service shop is speedy and thorough. They answer all my questions and explain any issues with my vehicle. They are a very friendly and approachable staff. I'm confident that my car is in superb condition when I leave. more

Poor service department 1/22/2014

We own two Hyundai's. Both have been in for service. One was for an oil change and we wanted them to fix a rear corner panel that has been loose since we bought it. They claimed a clip snapped when we hit a curb. First, I am 54 years old and have never owned a car that had a clip break for a body part from hitting a curb that didn't scrap the paint off. I don't remember hitting a curb and if that can happen, that is some shoddy workmanship putting it together. The other car wouldn't start so I had it towed. When I backed it out for the tow truck, it started much to my surprise. When they got it, they said a light was left on and the battery went dead. Last I checked, unless you are driving a standard, (this car isn't) and get a good start, cars don't start with dead batteries. I had forgotten to have them check the tire light while they had it, so they didn't. I would have when I worked on cars. I gave them a two instead of a one because their sales team is friendly and I couldn't give them a zero. Two points for the sales team. more
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Owner Message

  • Columbia Hyundai is an automobile dealership that offers new and pre-owned vehicles. The dealership s new Hyundai models include the Accent, Elantra and Santa Fe. It provides pre-owned vehicles from several makes, including Acura, BMW, Cadillac, Chevrolet and Nissan. The dealership also offers financing options through various certified lenders. Columbia Hyundai has a parts department that provides a range of accessories for cars, trucks and sport utility vehicles. The dealership serves clients in Dayton, Mason, Hamilton and West Chester in Ohio. In addition, it operates a service department that offers oil change and brake inspection options, as well as repair solutions for air conditioners. In addition, the dealership provides online payment calculators. Columbia Hyundai is a part of Joseph Auto Group.. Welcome to Columbia Acura in Cincinnati,Ohio...Your Local Cincinnati Acura Dealer. We have an excellent selection of New Acura Vehicles. Please search our New & Pre-Owned Acura Inventory to find the perfect Acura for you. Our Acura Service Department is committed to providing you with Superior Customer Service,and we also have an outstanding Acura Parts Department to help you find Quality Acura Parts in the Cincinnati Area.

Additional information

  • Hours:

    Monday - Friday 7:30 AM - 6:00 PM; Saturday 8:00 AM - 12:00 PM
  • Payments:

    Master Card, Discover, Visa
  • Neighborhoods:

    Montgomery
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