My husband and I recently decided to invest in gutting our master closet to make it work better for us. The closet was your typical useless builder installed closet with over 50% of the space un-useable and very little hanging space. I had clothes in various other closets in my house because they wouldn?t all fit in my master closet (and I don?t really have that many clothes!). Our closet had become a source of frustration for both myself and my husband so we decided to bring in a closet designer and find out what was possible.
We solicited designs from several companies and their designers, but were most impressed by Randi Johansen from Closets by Design. Randi didn?t offer the typical CAD design from a computer (they all look alike), but instead drew up her designs by hand - she is an artist so likes to use her artistry skills. Her designs were really functional and pretty, plus she had tons of ideas over and above the standard closet products sold by her company (suggestions such as granite countertops over drawers, elegant lighting fixtures, unique ideas for seating, cutting and re-using our existing floor length mirror, etc). Her design basically doubled our current hanging space plus provided all the shelving and drawer space both my husband and I wanted. From the time we contacted her, she was dependable, on time and always did what she committed to do. In addition, her attention to service was amazing (we had a few problems with someone in their office around scheduling, etc and Randi took care of everything herself personally). She responded within hours anytime we had a question or concern. She repeatedly emailed us with suggestions throughout our design and installation process and provided recommendations for other services that we needed to complete our closet project. Plus, she came back once the closet was installed and helped show us how to set up and utilize many of the unique storage and hanging spaces. I have rarely seen such a hard-working dedicated person! I would recommend her to anyone wanting to get a ?real? closet instead of the typical useless closets most people have. Our master closet is now like a gorgeous dressing room and everything my husband and I own that we need to get ready in the morning is in that closet ? with space to spare! You will be extremely happy and satisfied if you are lucky enough to get Randi assigned to your closet project.