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Clear - 34 Reviews - 401 Congress Ave, Austin, TX - Telecommunications Reviews - Phone (512) 318-2173

Clear

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401 Congress Ave
Austin, TX 78701
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(512) 318-2173
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Reviews

( 16 )
( 10 )
( 1 )
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( 7 )

Best

Last week I was at the Chicago Westin for a company sales meeting. In room Wi-Fi was $12.95/day which my company does not pay for, then I plugged in my CLEAR Wi-Fi laptop modem, n...

Worst

We signed up with Clear, after the 30 day trial, the internet stopped working except for a crawl speed. I filed a complaint, internet works again. They signed us up for a 1 year c...

Horrible product 9/27/2011

We signed up with Clear, after the 30 day trial, the internet stopped working except for a crawl speed. I filed a complaint, internet works again. They signed us up for a 1 year contract, after the contract ended, immediately canceled services. Not only do I still have to pay a $40 cancelation fee, they ALSO refused to refund my monthly payment that was made on Friday of $46 AND I have to pay to have the modem shipped back to them. Not to mention I finally had to get rude with the representative who wanted me to switch my service to someone else, then wanted to trouble shoot my issue of their sucky service, and about fifteen other things before they finally would cancel my services!!!! Stay away from these people!!! more

Nice internet provider 11/30/2010

I've used clear for a few months now and have been really happy. I live in close-in SW and usually have 4 lights on modem. I gladly pay for the 6 Mb service, since it's the same price I was paying Qwest for 1.6 Mb. The past 1.5 weeks, though, I have been losing my signal pretty frequently (sometimes 4-5 times per hour) and my modem starts "scrolling" looking for a signal for about 3 minutes. It's like there's some sort of intermittent interference coming from somewhere. more

pretty much enough 11/25/2010

Clear's $40 plan is pretty much enough for me. The speed is fast and all I do with it is upload pictures, chat, download music. I don't play online games tho. All in all, Clear internet is good! more

Easy to Set Up 10/21/2010

I have Clear and I'm never looking back. They are great! They are very easy to set up. more

Very Reliable 10/21/2010

I'm using clear for my business and my home. My employees love it, and I love it when I go home to surf the web for the evening. It's very reliable. more

they managed to resolve the problem within 24 hours. 8/7/2010

We’ve been a Clear Internet subscriber for several months now. First, there were some teething problems. Their customer support had bungled up my application, but after some phone calls and one letter of complaint, they managed to resolve the problem within 24 hours. more

Good tech support and sweet service! 8/1/2010

Good tech support and sweet service! Everything is much better with Clear Internet Service than with my previous service provider. more

so far i love their service. 7/11/2010

I got the home plan with clear internet service. I bought it over the phone on Thursday December 10th and got over the mail the next day,Friday. It was easy as 1-2-3 to install, all you have to do is plug it in. I can surf the internet like crazy now!! It is super fast. I even downloaded 100 songs to my computer and it did not take me a long time. It might be too soon to say i would recommend it but so far i love their service. more

The speed and convenience is definitely outstanding! 7/9/2010

I love being able to take my notebook everywhere I go and write. This lets me research articles and publish them no matter where I am. The speed and convenience that Clear internet service delivers is definitely outstanding! more

I am very happy with Clear Internet service. 7/8/2010

First of all I want to say… I am really impressed with the connection speed and the affordability of Clear Internet Service. I am very happy with Clear Internet service. I’m already telling friends and neighbors about them, and its advantages over their competitors. more

I highly recommend their internet service. 7/4/2010

CLEAR Internet Service has great quality, great service – I love it!! I was tired of not making connections with the other internet company. I highly recommend their internet service. more

excellent service 7/3/2010

I used to use "other" internet providers but then I tried CLEAR Internet Service and was blown away by the excellent service as well as the value! I will never switch back. It’s a CLEAR choice who to go with!!! more

Fastest than others! 6/13/2010

I really thank clear for my internet. No headaches to my page to load. They are really faster than other internet service provider. more

They really rock! 6/4/2010

Clear Internet Austin really rocks! more

They are at their best! 6/3/2010

Clear Internet Austin is the best when it comes to Internet service. Their connection are great it is fast and I am not getting bored waiting for the page to load. Their service is the best way to browse world wide web. Awesome! more

This is what I call great service! 6/1/2010

I have found Clear Internet Austin to be a responsible, involved and considerate internet business; willing to work with the customer and providing sound advice on what to do, when to do it or how to evaluate their needs and computer requirement and be financially able to achieve the reliability within the consumers ways and means. more

Worth a penny! 5/23/2010

The great service has been everything I hoped it would when I first contacted you. You have certainly delivered results. Thank you so much. Worth every penny. more

Very Exceptional! 5/19/2010

I was having problems with my internet connection that made me decide to switch for another. I tried Philadelphia Clear Wireless internet and I was fascinated with the speed! I can surf any site I wanted with no trouble at all waiting for a very long minutes for the page to load! Your internet connection is very awesome!? more
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