Casey Automotive

Casey Automotive was very honest. They gave me a ride home and I found their prices to be very competitive. I took my car to other places where they were supposed to work on it but I don't believe they did and ripped me off! Casey Automotive did the work and it was a nice experience overall. They were very friendly and the price was fair. They were also very courteous and honest. more

I have been taking our cars to the streamwood location for almost 10 years and we have had all 3 of our cars serviced there. The streamwood team (Mike, Ole, etc.) has done such great work and with a very high level of integrity and honesty, it has been impressively consistent over so many years and different types of cars. The management and staff are highly motivated and work so well together, it is truly impressive. I am very thankful to them for taking such good care of our cars over the years. Thank you. more

Casey Automotive worked on my 2009 Honda Accord. They are a good service. They clearly indicate what needs to be done. They've very honest, and upfront about the costs, as well as what additional services they offer. The best part about them is they give you enough input to make informed decisions. I would recommend them. more

I need tires and I had gone to all the tire places around my house. It seamed like everybody just wanted to sell me something that I just did not want, until I went to Casey's were they went out of there way to find the right tire that not only fits my truck but fits my style, and now I 'm rolling on 4 new 33 inch general grapplers that I got for a great price. The snow will be no problem and my family and I will be safe. THANKS CASEY more

We have been bringing our cars into Casey Automotive for five years. They are great. They always fix everything, they don't overcharge and they will always give us a discount if one is available. They have been great, we have had no problems. more

My experience with Casey Automotive has been very good. They have done a lot of little services for me on my Toyota Avalon. A couple of weeks ago a tire blew out on me and my check engine light sensor also turned on. I dropped my car off in the morning and Casey Automotive was all set to go by the afternoon when I needed it. There were no hidden costs, they were very upfront, and it was a very easy process. I really enjoyed their service and it has been very cost effective. more

Came in with a problem of temperature gauge showing hot at all times and flickering dash lights. The person who attended me, took very little interest in even listening to the complaints in my car that I wanted fixed. I overlooked that attitude since it was almost closing time, and hey, who would want to listen to long list of tasks when you are right about to go home? I gave him all the complaints that I had to say anyways. Before i brought it in, did some basic research on the internet and did the following myself. 1. Replaced tempertature sender(the one which goes to the instrument cluster) 2. Replaced temperature sensor(the one which goes to the ECU) 3. Checked the battery at Walmart, and had it replaced since the test they do at Walmart recommended replacing the battery 4. Checked for variations in voltage from the alternator in full load vs normal load, which showed good readings in my $10 multimeter 4. Bought a used instrument cluster from eBay and had it replaced to no avail.(had to take apart the rails, and disassemble the entire dashboard to get this done. 1 hour work) Returned the part since it didn't help. ##If you can understand everything that I have mentioned till now and have the tools(basic ones) to do them yourself, you can do a better job of fixing your problem than the guys at Casey Auto)## 5. The next step towards fixing my problem was to identify a shorted wire which could possibly be grounding the circuit somewhere, for which i did not have the tools or the time. I thought I would take it to some "experts" I was told that I would get charged $69.95 for a pin-point comprehensive testing. I trusted that these guys at Casey would have better tools and knowledge about the issue and go ahead few more steps into identifying the issue. Sadly they did not. They called me back after the diagnosis saying that the temperature sender needed to be replaced(step 1 which i did myself). I told him that I tried this already. The person who called me, said that I would have replaced the wrong prat. He also confirmed that I would have a 2 year warranty on this fix. The issue did not get resolved. I ended up paying $69.95 for the diagnosis and $60 for getting the temperature sender replaced. He said I would have to pay an additional $98 to have the issue looked at deeper. To me it seemed like they were going the same route as I did and I would have to shell out a $100 for every single step that these guys would take. Which is absurd. With the tools and equiment that they should have, they should be able to confirm if replacing a part would actually fix something. Not try every possible way there is, and charge the customer for their trials and playing arounds. I paid $130 to let these guys "try" to fix the problem with my car. It is in the same shape as how it was when I brought it in. Total waste of money and time. I have the tools to take apart the dashboard and the instrument clusters. I will spend this weekend on identifying the problem and fix it myself. Bottom line 1. if you think your problem has to do with electricals in your car and is a little complicated to pin point yourself, then don't take it to Casey. They do not know what they are doing. 2. The $69.95 full electrical diagnostic test is total BS. A "pin point full electrical comprehensive diagnostic" test according to Casey Auto is, a one minute google search and doing the first basic and easy thing that comes up related to your problem. more

I have been with Casey Automotive for 14 years now because his work is always 100%! We had gone to other places before and they weren't as good. Their staff is very accommodating. If I didn't like them, I wouldn't go back to their place. more

I've been using Casey Automotive for two years and am very satisfied with their service. Everyone on the crew knows me by my name and is just a pleasure to work with. They're honest, trustworthy, and have never been late on servicing my car. They keep me posted during each repair and their prices are pretty competitive. They provide excellent service and I wouldn't go anywhere else. more

We've been going to Casey Automotive for 20 years so we are long-time customers. Their service is great, friendly, and their work is phenomenal. They are growing with more customers everyday. more

Casey Automotive has pretty much done everything from the whole new brakes to tires to transmission flushes. My dad also got his transmission worked on there. You name it, they've done it. They're honest, trustworthy, and the prices are in line with what I expect to pay. They tell you what you need to know before it's a big problem so you can have time to save for it. That's not a luxury they can always give but I appreciate it. Jason Giambarberee more

Casey Automotive has done some extensive front end work as well as other repair work that was done properly and completely. I'm satisfied with how they handle everything efficiently. They're just good at working with you and giving you options without pressuring you to do anything. more

I have been going to Casey Automotive for more than ten years. When I first started looking for an automobile place, I found this place and it was really good. They diagnosed the problem correctly. It was super convenient and super reliable. I have never had a problem with them in all these years. more

I've been with Casey Automotive for 15 years now and so far I've had no problems. I've taken several of my cars with them and everyone is professional, things are done timely and economically. So far I've had a great experience and would recommend them to anybody else that needs car repair work. more

Casey Automotive worked on my car and they were extremely helpful. I brought my car in at 8am in the morning and they were finished with it by noon. When I picked it up, they gave me a thorough overview of the work they did. The price ended up being lower than what we expected. more

To anyone that needs any kind of work done on their truck or car you are a fool if you don't go to Casey's first. Trust me, you go there and you will pay a fair price for what ever you have done and it will be done the right way. They won't try to stick you with work that doesn't need to be done. Out of all the customer service I have recv'd in my life I have to say Casey's should win an award. They are the nicest most professional people I have ever had the pleasure of dealing with and it's the same professionalism no matter which location you go to. more

I needed a battery (AC Delco) and couldn't find one for my vehicle in the area. Not only did they have one in stock, but they just so happened to be running a battery special. This all happened on a Friday afternoon. I was in and out in about 38 minutes. I will definitely be using this as a my @ work Auto repair facility. more

The guys at Casey always seemed to find multiple things they said needed repair. I took the car for a second opinion to someone who nothing to gain or loose and they told me all those 'issues' were fine and no work was needed. I am left wondering how much stuff they repaired was really about them making some money..... RESPONSE FROM Casey Automotive: Hi Lisa, At Casey's, we work on a non commission based pay; both the service writers, and the technicians. We have been a successful, family owned and operated business for nearly 40 years now, and we take pride in our work. I apologize that you felt this way. If you would like to come back so we can take another look and show you the results that we found, we would be more than happy to work with you to make this right. Feel free to give us a call at 630-213-8600. Thank you and have a great day! more

Casey Automotive is one of the very good automotive shop i have seen in north west suburbs. They are very reliable, customer friendly, fast in fixing the issues, honest. To be true, i have done lot of services here and haven't faced any problems. They work for complete customer satisfaction and provide best quality outputs. I would highly recommend you guys to go here. They also do it with cheap prices when you compare to other automotive shops. more

I've been with Casey Automotive for 10 years. They're very customer service driven. They know my name when I walk in. How they know that, I don't know because they service thousands of people! They get the job done quickly, and they let you know what you've got to get done. They're fairly priced and the work is good, so they hit all the right notes for me. more