Couldn't be more pleased with these guys. In regard to the bad reviews on here, I like to keep in mind that comment sections are possibly the most perfect forum for ax grinding - anonymity, no proof, no retorts, no problem! That said, wanted to share a story from a couple of days ago that really affirmed my belief that the Campagnas are good people and run a good company!\r
Our water heater went out on Christmas Eve. When I noticed the program, I assumed we'd have little or no chance of hot water within 3-4 days. Totally wrong. AJ promptly responded to my text by 7AM, then within an hour, he had Tom out to look at the unit.\r
Tom is an asset himself - he's courteous, trustworthy and friendly. I though that as a great touch considering he was working on Christmas eve - without him (and the Campagna's) we would have been taking cold showers for a few days. \r
All that to say, I think the Campagna's are great. They have a unique task of servicing both the owner and the tenant - unfortunately those are often competing ideas. In our two years of working with them, I know them to be fair and reasonable in their approach to both. We would absolutely recommend them to our closest friends.