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CANTRELL'S HEAT AND AIR LLC - 62 Reviews - 5715-B Old Tazewell Pike, Knoxville, TN - HVAC Contractor Reviews - Phone (865) 312-8729


5715-B Old Tazewell Pike
Knoxville, TN 37918
(865) 312-8729
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Great job, showed up on time, worked until finish and clean up after themselves. The technician was very professional, knowledgeable, nice, and did not pressure us for a decision....


We chose this contractor from a list provided to us by TVA of contractors we could use to purchase and have installed a new high-energy-efficient heat pump system and have it fina...

highly recommend 11/12/2012

Cantrell's Heat & Air LLC exceeded my expectations. The team was professional, reliable and the end result was excellent. I highly recommend Cantrell's Heat & Air LLC. more

Very pleased 11/12/2012

Very pleased with the work performed. Great service, and willing to exceed my expectations. Would recommend this company to family & friends. Very reasonable pricing, lowest around. more

wonderful 11/12/2012

We had a wonderful experience with that company. We will definitely recommend it. They cleaned up after the work was done. Great Job. Thank you. more

the best 10/22/2012

They did a through appraisal. Gave me options with price points to consider and delivered on their commitments. Professional, knowledgeable and quality focused. Customer service was more than satisfied! more

great services 10/22/2012

From the front office to the service techs this is a great company to do business with. I have been a customer since 2003 and I have only good things to say about them more

nice job 10/11/2012

A few things came up during the service call, and they took care of everything promptly and professionally. They did a nice job at a reasonable rate, and it was much appreciated. more

VERY impressed 10/11/2012

They responded to my request within seconds (after hours on a holiday) and did a terrific job. VERY impressed. Thanks! more

Very happy 10/11/2012

Within an hour my furnace was up and running. They were friendly and really knew their business. I was happy with the whole experience. more

Very prompt 10/11/2012

Very prompt and extremely knowledgeable. Absolutely no pressure - no sales gimmicks. Technicians/repairmen are salaried. Fair, competitive pricing. more

Good service. 9/18/2012

The technician arrived on time and was very courteous. He took of his shoes so my carpet did not get dirty. more

Great! 8/29/2012

I was not actually there for the service but my Dad was and said things went well and they did a great job. So thanks for that and keep up the good work! more

Thanks! 8/20/2012

I have used this company several times and Jeff has always offered great service. I commend him on a job well done time and again! Thanks so much for your great professional service. more

We wouldn't call anyone else! 8/2/2012

Cantrell's has always been courteous, prompt, reasonably priced, and excellent quality. We would not call anyone else. more

Great Service 7/25/2012

Great service as always from Cantrell's. It's important for my HVAC company to be quick, and they are. Their workers are very professional and courteous, and I've been very happy with their speed and skill with taking care of my apartments. more

Great Service 7/18/2012

My parents recently had Cantrell's come to their house and shared their experience with me. I want to thank them for being so helpful and kind. Mom & Dad are very happy to have a property working AC unit again. It has been far too long and this summer is a hot one! more

Terrific! 7/5/2012

We had a terrific experience with Cantrell's. We appreciate the tech taking the time to educate and explain. He's a great asset to their team! more

Great service over the years. 6/26/2012

I wanted to thank Cantrell's for making it out to my house so quickly. I was very happy to have someone help me out since it was becoming so hot in my house. As always, the tech was very nice and got everything working again. I appreciate all of Cantrell's service over the years. more

Wonderful experience! 2/29/2012

Wonderful experience! Very knowledgeable, very exciting! We're super happy! more

Great services 6/10/2011

On July 31st, 2010 our air conditioner stopped. We called Cantrell's Heat & Air LLC to diagnose the problem. They found a bad coil and had no freon and of course under Murphy's Law it was on a weekend with no parts available. My wife and I are both handicapped and facing the weekend with no air conditioner in July is a stressful thought. We did not complain or ask for any special favors. The grace of god stepped in because Cantrell's Heat & Air LLC is owned by great people. The owner and in 56 years dealing with repair heating and air companies I have never seen a company do what they did. Over and above, they returned the next day early August 1st and installed a window unit so my wife and I could be reasonably comfortable at no extra cost. We did not request it! Again it is great to know we have good people running companies to service us. This is why they have a good company and are very successful. more

Great services 6/10/2011

My husband and I, being fairly new to Knoxville needed our air conditioning unit serviced in our home. The builders of the house recommended someone out of St. Augustine, but we decided to support the community of Knoxville, since we are tax paying citizens, we felt it was our moral obligation to do everything possible to give back to Knoxville. We made the right right decision going with Knoxville. They came out and service our unit, completed a Technical Performance Tune-up Procedures and we have a contract with them to come and service us twice a year.We all hope and pray that during our heat-waves our Air Conditioning works correctly. Well, we noticed Saturday night that it was getting hotter in the house. Luckily it was after 6:00 p.m. So we fiddled with the thermostat and prayed it would come on. However, it didn't and Sunday at 8:15 a.m. we called Cantrell's Heat & Air LLC . The owner said he'd be out by 10 a.m. At 9:00 a.m. here he is at our door (even better). He found out the problem within 5 minutes and we were back in the cool of things.Not only he was sympathetic, he was very very professional and courteous. I had earlier gone online to check his company's hours, finding out that this was family owned business and take it from me, there's nothing better than getting service from a personal business owner, to tell 20 people if a company does them wrong, then those 20 tell another 20. So as a representing you, and give the best customer service that you can get. And we, as citizens of Knoxville have an obligation to spread the word about a great family owned business located in Knoxville. more
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Owner Message

  • There's a lot about indoor air quality that you might not know and certainly can't see. Up to 72 trillion microscopic irritants, or allergens, find their way into your home every day. They include dust, pollen, pet hair and dander, dust mites, mildew, lint, fungus, most tobacco smoke, cooking grease and bacteria. Many of these particles are so small that your nose and throat can't filter them out, and they can get deep into your lungs. Breathe easier with American Standard's AccuClean air filtration system -- it removes 99.98% of particles and allergens from the air in your home. AccuClean is 100 times more effective than conventional 1 throw-away filters and ionic room appliances. Choosing an American Standard air conditioner or heat pump with an Energy Star logo is an important step to saving money on your utility bills--along with consuming less energy. What can you expect from a unit carrying the Energy Star logo? Air conditioners or heat pumps that have this symbol are at least 20 percent more efficient than the federal government's current efficiency standard. Purchasing an American Standard Heating & Air Conditioning unit with the Energy Star label ensures that you're getting the highest efficiency available. Be sure to ask your American Standard Heating & Air Conditioning dealer about local incentives that are offered by many utility companies and financial institutions for the purchase of Energy Star products.