My husband and I ordered the chicken and eggplant parmesan for take out. The order was repeated to me over the phone so I assumed it would be correct. Upon arriving home we discovered that we received chicken marsala instead. Called the restaurant, took the order back and retreived our correct order. When we arrived home for the 2nd time with the food, we soon realized that when we returned the order it had merely been covered and cheese and marinara sauce and returned to us. My husband could still taste the wine and the mushrooms. That order was thrown away. When I tried my eggplant, it was slimey, salty and the marinara tasted as if it came out of a can. Sauce was too thick and tasted extremely sweet. I guess that was to make up for the slimey/salty eggplant. It was absolutely gross. So my order is also being thrown away. I can completely understand an order mix-up, however what I do not agree with is using the returned dish to attempt to make a completely different dish all together. I have ordered subs, etc., at this restaurant before without problems; however, after their ""fix"" I cannot say I will ever eat there again. It is a shame, as it was so conveniently located smack in the middle between my office and home.
Pros: none that I could see
Cons: too many to mention