Everytime I come here I encounter a problem, mostly management, but since it's been years that I've been here I decided to give it another opportunity. Big mistake! I came here for their "New Years Eve" bash that they were doing ( I should have stayed home).
First, there was only 1 vallet person, so it took forever for them to take my car. Second, the hostess was a total BI&CH!!!!!!! She asked us for our name and sat us down for our table. My cousin and her friend got up to chat with the bartender (since her friend knew him). When the hostess saw this, she came over and told us to sit down and our waiter would take our drink orders. After we told her that we were only chatting with him, she got embarresed. She then asked us if we were really the ones who reserved our table and asked us more details (our phone #). When we gave it to her, she told us that was not the phone # she had written down. My cousin, who made the reservtions, told her who she called to make the reservation, but the hostess did not listen. She told us that she was taking the table back and thought we would be ok about it. I went up straight to the manager and totally went off. He was cool about it and let us have the table. Which made the hostess mad and she gave us dirty looks the whole time.
Let me tell you, the place was dead and there were so many tables that were "reserved" that never got used. The music was ok the least and Mi Rumba, supriseingly, sucked. They didn't have any emotion whatsoever. They actually left @ midnight and didn't know if they were coming back "what"??? We left around the same time. Never going back!!!
Pros: very nice inside
Cons: rude service, vallet, disorganized