I was excited to find Dr. Brinn close to home and specializing in ADHD for my daughter. We never met or saw Dr. Brinn and went through 3 counselors in less than 9 months.
The first counselor we worked with, Mary, was wonderful!!! We made great progress, but then she left Dr. Brinn's practice.
The next Dr. We saw was Stephanie and we really liked her. She had a lot going on personally so she was always canceling appointments at the last minute. She was let go suddenly. What a shame she really had potential.
The final doctor, Dr. Santangelo, lacked in personal and social skills as well as working with children. How she was ever hired I'm not sure. She pressed into issues that were not issues we were there for and caused more problems than help. Then when I had to cancel an appointment last minute because of a virus my daughter had we were charged $55.00 for missing the appointment. (Remember Stephanie canceled on us very last minute 2-3 times, but no on ever acknowledged her cancellations or offered us any compensation for our time.)
The ladies that do the billing for Dr. Brinn, do this part-time and out of their homes. I think they should turn off the T.V. or take a class in medical billing. Even though I paid every co-pay and my insurance paid the remainder I just received a bill 1 year after we quit going there threatening to turn me into collections for money they have already received. No notice that this was coming or even a phone call that there was still a balance owed even though I just downloaded every EOB and there is not!
Don't waste your time. This practice is an absolute joke!
Pros: we no longer go to Dr. Brinn
Cons: incompentent staff