I received flowers from them via FTD. The flowers were half dead. There was no identification of the store on the card or envelope, a convenient was to avoid responsibility. However, living in a gated community, they had called to arrange entrance, so I got their number on caller ID. When I called, I was told they only use ""fresh"" flowers, but if I wanted, I could bring them in and they would see what they could do to freshen it up. I asked them to deliver another bouquet and pick this up, but was told they couldn't spend the gas money to come out again! The owner happened to be out of town for the week -- what a surprise. Having just had cancer surgery, I couldn't drive my gift over to be freshened. I called the person who had sent me the flowers, and the florist in Virginia arranged for another store to send a bouquet. THAT's customer service.
It's amazing that the 4 good reviews on this site were written by 2 people, each writing 2 reviews apiece. Hmmm, could it be an inside job?
Cons: Rude and unhelpful
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