After enjoying the food at the Williamsburg location, we were excited to try the new Fort Greene installment of this minimalist mexican restaurant. What a mistake. First we were lied to about the wait time for a table, then once seated, were completely ignored for about 20 minutes. After all but physically grabbing the waitress, we were given menus and water. 30 minutes later (and after both tables seated on either side of us were served, after being seated AFTER us) our food arrived, but one entree was completely forgotten. The waitress took off with no explanation, and after asking 2 other servers about the missing entree (rest of the table had already finished their food), we asked that it be packed up, and taken off our bill. To their credit, this is the one fair thing they did. 2 hours after we first entered, we mercifully were able to leave the restaurant, but the fun wasn't over yet. One of the servers (curly blond haired male in his late 20s), and the manager FOLLOWED US DOWN THE BLOCK to ask why we had left such a small tip (10%, as we were infuriated with the slow and incorrect service, and complete lack of customer service). Are you kidding me? They followed us out of the restaurant (no doubt while their other diners suffered bc they were outside harassing us for another $10). Even after we calmly listed all the reasons we had an unsatisfactory experience, they wouldn't leave us alone (I'm sorry, isn't tipping voluntary, and based on the quality of service?)
Save your money, there are far better places in Fort Greene, where you will be treated with respect and as a customer, and not borderline harassed.
Pros: I didn't see any vermin
Cons: see post
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