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BioDerm Skin Care & Laser Center - 18 Reviews - 2601 Preston Rd Ste 1060, Frisco, TX - Personal Care Reviews - Phone (214) 872-1000
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BioDerm Skin Care & Laser Center

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2601 Preston Rd Ste 1060
Frisco, TX 75034
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(214) 872-1000
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Reviews

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Best

I have gotten a number of different treatments done here including photofacials, micropeels, botox, restylane, and perlane injections. I had instant gratification with the injecta...

Worst

I was convinced by the manager at the time Melinda Cruz that if I made the purchase in full with my CareCredit she would give me a discount. Melinda Cruz stated that I had to purc...

Editorial review from Citysearch 12/2/2012

Really happy with my treatments. I started getting hair removal for my legs and underarms about 6 months ago. I havent had to shave in so long! I signed up with Amber and got a really great price too. My technicians were super friendly and did a great job. Happy not to have to buy razors and get bumps any more :) more

Stay Away, please! 4/23/2012

I was convinced by the manager at the time Melinda Cruz that if I made the purchase in full with my CareCredit she would give me a discount. Melinda Cruz stated that I had to purchase a 2-6inch pkg. to cover the costs for the size of the tattoo. She stated that according to the size and colors of the tattoo that it would take about 1 year to have the tattoo gone so I would need 10 treatments, 10 months, treatments spaced out every 4 weeks to allow for healing time. Purchase was made in the amt. of $4000 for a 9""x3"" laser tattoo removal on 10-26-11 on my CareCredit card. I was told that it is not very painful, that it feels like a rubber band snap on the skin. I went in to get my first treatment, and it was unbearable. I let the lady know that was lasering my tattoo that I could smell my skin burning and that it felt like my skin was burning. I had to stop the lady 3 times until she finished. The lady never offered to give me any numbing cream. All she gave me were elastic bandages and said to hold on to those while she finishes. I was in so much pain that night and for the next 3 days. The next appointment in the middle of November, I requested to be numbed. I paid about $50 to have a numbing cream applied. When the lady started to laser my tattoo, I had to stop her immediately because I told her it still hurt and I still felt everything. I asked if she had anything stronger and she said no. I told her I was sorry but that I couldn't go through it because it is so painful to me. She didn't sound sympathetic at all. She walked me to the receptionist and told her to void the second treatment and she told me to call her when I was ready. I didn't receive a refund for the numbing cream. I was very disappointed in the way she treated me. I never received a courtesy call afterwards. I never received a call back to schedule another treatment, which just proves to me that they don't care. I continued to make a payment each month on my credit card to avoid getting bad credit. I decided to call on February 15, 2012 and requested to speak to Melinda regarding wanting a refund. The receptionist told me that she no longer worked there, and that their manager Trang would call me back. I did not get a call back until the next day at 5:40pm. I was at work, but I called back and left a voice message to have my call returned. I waited for days and no call back. I went in personally on Monday 2-20-12. Spoke to Trang, let her know I was not happy with the services and that I did not want to continue with the 9 treatments because of the pain. In the beginning Trang just offered to finish my treatment in 4 months, but I told her that is not what I was told because I was told the healing has to have 4 weeks. She admitted to me that laser tattoo removal is the most painful treatment they offered, so she then offered to exchange services and tried to sell me laser hair removal. She stated that my first treatment already was charged in the amt of about $1000 and that I had a credit $2700 but the hair removal would be more. I let her know that I don't want any services that all I want is a refund because I am not happy with their services. She told me they have a no refund policy but they do refunds on certain circumstances and that mine was not one of them. I told her thank you anyways, I will contact CareCredit to dispute my purchase. Today I received a letter from CareCredit stating that they have credited my account in the amount billed $4,000! Which I am very happy with. So whoever goes to this place, DO NOT pay with CareCredit, all they want is to suck you in. I reported them to the BBB and Bioderm's reason for a no refund is so bad. They stated that it is because they purchase their equipment, materials, room time, personal services through a vendor! What a bad business. Stay away seriously. Their staff don't sound caring or professional at all. I definitely learned my lesson with this company. more

Losers! 10/20/2011

customer service is key to success! No customers, no business! When TRAIN 1. Uses a speaker phone 2. When she doesnt hear the number 1 and writes a 2... ... Writing/hearing issues! 3 Answers a question with a question 4. Tells a potential client to go elsewhere 5. Hangs up on a potential customer with referrals!!!! Good luck!!! more

FAKE 9/25/2011

All the 5 star reviews were all posted in 2 days. FAKE ratings from employees! Be careful. more

Thanks Bioderm!! 8/12/2011

I have gotten a number of different treatments done here including photofacials, micropeels, botox, restylane, and perlane injections. I had instant gratification with the injectables! My lips are now fuller and more symmetrical, with minimum swelling and bruising. Now as for the photofacials and micropeels, I was a little scared at first because I had heard it was painful, but NOT AT ALL. Aside from a slight sting from the laser, which is totally bearable, my skin was more even and the redness was reduced the very next day! And the micropeels helped ENORMOUSLY with smoothing out the texture of my skin as well as getting rid of my acne scarring completely! I never would have gone a day without wearing makeup in the past and now I get compliments all the time from strangers on how smooth it looks! Thanks so much Bioderm!! more

Ready for summer!!! 8/11/2011

Shaving had always been a pain for me but all of that changed when I decided to get laser hair removal at Bioderm!! I started to see results after the first treatment, I have now had 4 treatments and I barely even have to shave, its amazing!!!! The staff is friendly and they are also willing to work with you on pricing and financing, making it affordable to anyone who's interested, I highly recommend this place to anyone who wants to throw away the razor for good:) more

No more Freckles!!!! 8/11/2011

I have always been embrassed of my freckles. Then I heard from my friend about Bioderm and they have treatments that will help remove my freckles. I started to get treatments about a year and a half ago. Well I am happy to say NO MORE FRECKLES!!!! I get Photofacials and micropeels. It is awesome because there is no down time and the treatments don't take a lot of time (I go on my lunch breaks). Now when I look in the mirror I see smooth, clear skin Not ugly Freckles. Nobody can call me ""Freckle Face"" anymore. Thanks Bioderm. more

LOVE, LOVE, LOVE it!!! 8/10/2011

I LOVE all the treatments I have received at Bioderm! The photofacials have helped even out my skin tone and the micropeels have helped with my breakouts and acne scars. My skin is now flawless! I am in my mid 30s and get mistaken for a 20 year old all the time now, thanks to Bioderm. The staff and treatments are so amazing! I wouldn't go anywhere else! more

Awesome Service!! 8/10/2011

I have been going to BioDerm for about a year now and I couldn't be happier with my results. I have been struggling with acne on my back and was real self conscious about wearing tank tops or anything showing even a part of my back. They then introduced me to Micropeels. I can now go out in public and show some skin without feeling embarrassed! On top of that they made me feel really comfortable about it. Their service rocked!!! more

Bioderm Skin Care and Laser Center 8/10/2011

Sooo excited to tell you about Bioderm Skin Care and Laser Center in Frisco. Sheena a Medical Aesthetician shared with me in my FREE consultation what was needed in recovering my youthful appearance. With the soothing demeanor of Sheena, the laser procedures are gentle and Botox injections are like little bee stings. No pain at all. Along with the procedures and the products laid out by Sheena, the overall appearance of my skin makes me look 20 years younger. I look forward to my next visit! more

AESOMEST EVERRR!!! 8/10/2011

this place is amaziiiing :) they helped me get rid of my BAD acne! i look amazing! i love how smooth my skin is! and im not a pizza face anymore :) the staff is soo nice and very helpful. more

Glowing Skin 8/10/2011

On the road to healthy skin more

Bioderm 8/10/2011

I came to Bioderm originally to get an acne treatment, was recommended a Microderm/Ipl acne. Was very impressed with results! The products they offer are all medical grade so you know you're getting the best! I also ended up getting my lips done! LOVE THEM! Juvaderm is the BEST more

Smooth skin!!!! 8/10/2011

I've been a patient here for at least 3 years. I've done a round of laser hair removal to help with ingrown hairs and couldn't be happier with the smooth look now. I also did a series of micropeels to get my skin ready for my wedding. I suffered from horrible acne on my cheeks and chin and my skin looked amazing afterwards! My wedding photos looked flawless, no photoshop needed! :) more

I like it...I love it...I want some more of it!!! 8/10/2011

I'm loving my skin after Photofacials and Micropeels. So many people have complimented on how glowy and even my skin tone/texture is now. The staff is so knowledgeable... I'm so glad I didn't go to a dermatologist and waste time and money!! Laser hair removal was also the best investment for me as well... I may just need my maintenance treatment and add on other areas now!!:) more

Micropeels and Photofacials. 8/10/2011

I've been getting treatments done at BioDerm Skin Care and Laser Center for 3 years now. When I first started going I had the most horrible teenage acne I've ever had in my life. I was very self conscious and depressed because of it. The staff at BioDerm skin care are very courteous and caring and they help you out and answer any questions you have. They try their best to accomodate you and go out of their way to make you happy. 3 years later after having more than several micropeels and a few photofacials, my skin is more clear than ever! I feel more confident than I have ever felt in my life and it's because of the treatments from BioDerm Skin Care. I couldn't praise this place enough. It was a true life saver. more

Laser Hair Removal- It really Works!!! 8/9/2011

I was skeptical at first before receiving laser hair removal but I figured it was worth trying out since I HATE shaving. I received treatments for my underarms and after 6 treatments- NO MORE HAIR!! Definitely worth it!!! more

No more shaving!!!! 8/9/2011

it is so great to be able to put on my swim suit, shorts or tank top and and not have to worry about if i shaved or not!! laser hair removal is a wonderful invention and i am most pleased with bioderms wonderful staff and service ! i recoment bioderm to anyone who wants to relieve themselve from the burden of unwanted hair!!! more

LOVE the results 8/8/2011

I am so pleased with my laser hair removal treatments at Bioderm Skin Care & Laser Center. It is soo nice not to have to worry about shaving or razor burn during the summer!!! I highly recommend them and the staff is great too!!! more
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  • Neighborhoods:

    Stonebriar Mall At The Bridges
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