Best Buy

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2034 Skibo Rd
Fayetteville, NC 28314

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(877) 211-9810
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Best Buy - Fayetteville, NC
Best Buy - Fayetteville, NC
Best Buy - Fayetteville, NC
Best Buy - Fayetteville, NC
Best Buy - Fayetteville, NC
Best Buy - Fayetteville, NC
Best Buy - Fayetteville, NC
Reviews
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( 1 )
( 4 )

Best

Customer service is great. But one employee in the printer department name ensock. Short and bulky lil man who was very rude. I had a question about a printer. Told him type, he t...

Worst

Price matched a competitor every time I come in with their price/ad with no problem. I have gotten the lowest Prices every time. Pros: used to have some of the best service ...

Editorial review from Citysearch 9/20/2013

I wonder... 0 - 3 for the year on Geek Squad \r and everything is a retail solution.... \r I wonder what, ""We will call you tomorrow means""?\r more
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Editorial review from Citysearch 6/20/2013

First time using Best Buy's Geek Squad. I read a few bad reviews so didn't know about them. They were really nice and knowledgeable. They didn't seem to mind that I was a dunce when it came to operating my new tv and they taught me how, even quizzing me on it. They also managed to fix a door on my cabinet, improve my wireless and pointed out where the sales person had overcharged me 100 dollars. On top of that, they sold me some cables that were half the price of the ones I had bought (which weren't even usable) and told me to just take the unusable ones back so I could get my money back. The Geek Squad was excellent. more
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Will never go back 8/25/2011

I spent about two hours with ""stephanie"" in the customer service area. She was great and working very hard to help me with my issues. She was made to leave before we could finish everything. I ended up staying another hour because I had to re-explain everything to a woman who was more interested in her hair and cell phone then what I was saying. I will never go back because they like to waste their customers time. more
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Never Let Greek Squad near anything you own!!!!!! 12/10/2010

Greek's installed a sound system in my truck...... .broke the speaker covers, screwed up the heat/defrost vents when the JAMMED the new CD Player into position. Attempted to talk to MARIO.the asst manger, but I recored our entire putrid, degrading, attempted intimidating conversation that I play to every Mason/York Rite/Sudan/VFW/American Legion/DAV function I attend. The Store MGR would never contact me after 5 detailed messages were left. There are out only to fleece the pubic and military community. more
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CECE 11/4/2010

Customer service is great. But one employee in the printer department name ensock. Short and bulky lil man who was very rude. I had a question about a printer. Told him type, he takes me to it. And leaves without answering any of my questions had to get a manager they sent his short tale back. He was Not very professional, very rude and not helpful at all, impatient. very quick to leave me again. i was ready to buy one right there right now b/c i go to school and my daughters in school and our printer broke so i needed a printer asap. But I left and didn't even bother to get a printer. I love BEST BUY I get all my electronic from there and the people there are so friendly but the Ensock sucked, just ruin my happy moment to get a printer. And let me add he kept leaving me for a male customer who got there after me. Does he think ladies don't really shop for electronic's or what? What a jerk! more
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good store 6/30/2009

great employees, great store all around. more
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All around good! 12/31/2008

Best Buy is now ruling the technology industry, and I feel that the store in Fayetteville is playing a big part in the domination of the technology field. The customer service is great, the sales reps seem to know what they are talking about (except for a few exceptions, but there are always some exceptions), the managers are very friendly and take pride in their work. This store has always had what I needed in stock, except for a stove, but that must be ordered anyways. I have never had a problem with returning an item even if it is open box. They are very respectful and it is a very professional environment. more
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The Worst 9/13/2008

I had best buy instal a radio on my brand new 2008 car and they installed it wrong not once, not twice, but three times. I was told (by the person that finally did it right) that they cut into my factory wiring, which made all wiring under my warrenty void, and did hold the wires together with nothing more then electrical tape. They did such a poor job that my battery starting dying because of the radios improper wiring! Needless to say I will not be back to Best Buy. more
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Used to be Great Customer Service - Good Deals- now management and store has gone down hill! 7/11/2006

Price matched a competitor every time I come in with their price/ad with no problem. I have gotten the lowest Prices every time. Pros: used to have some of the best service and personnel but something happened and it is felt by the customer Cons: Poor management and employees seem to walk around with attitudes and sour faces and not will to help more
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Great Electronics and Customer Service 4/19/2005

The Best Buy on Skibo Road is very clean and well-stocked. The employees are friendly and helpful. The only bad aspect of this store is their repair department. Our laptop had to be returned for repair for a couple of times. Each time they failed to call us when our computer was ready and kept it longer than they were supposed to. The employees are friendly and willing to help you find what you are looking for. Another bad aspect is having to wait in long lines to check-out. more
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Owner Message

  • With Best Buy in Fayetteville you're guranteed the best prices and the best service. At Best Buy, we make sure that you get the products that match your needs and if we don't have something in stock, you can always order from our website and have it shipped to the store for free.

Editorial

  • In Short
    Founded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find...

  • 8/6/2008 Provided by Citysearch
Additional information
  • Hours: Mon, 10am - 6pm; Tue - Sat, 10am - 9pm; Sun, 11am - 7pm
  • Payments: Master Card, American Express, Visa, Discover
  • Neighborhoods: Seventy-First
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