Bells Ferry Car Care

Brian at Bells Ferry Car Care is awesome! My sister, my son, and myself take our cars to Bells Ferry Car Care always. They are honest, reliable, and do what they promise. They call you with estimates prior to doing the work and have always been so helpful to us. I highly recommend them to everyone. I will not take my car anywhere else! more

I WENT TO BELLS FERRY CAR CARE ON A THURSDAY AND GOT A QUOTE FOR SOME WORK. AFTER GETTING QUOTE, I TOLD HIM I WOULD BRING MY CAR BACK AFTER HOURS AND DROP IT OFF AND LEAVE KEYS BASED ON DUDE TELLING ME WORK COULD BE DONE ON FRIDAY(CLOSED SAT & SUN) SO AFTER NOT FINDING A DROP BOX, I HAD SOMEONE DROP KEYS OFF.... LEFT FUTHER INSTRUCTIONS ON DASH WITH MY # AND SECONDARY #. SO NEXT DAY/LATE FRIDAY COME, I PASSED BY AND MY CAR IS IN THE EXACT SPOT I LEFT IT WITH NOTE ON DASH. MONDAY COME, I CALL JUST TO GET AN IDEA OF WHEN I WOULD BE GETTING MY CAR BACK, A DIFF DUDE/SO CALLED OWNER TOLD ME HE DIDNT HAVE A # TO CONTACT ME, 2ND HE'S NOT DOING THE WORK I NEED FOR THE PRICE THEY QUOTED ME, ITS GOING TO COST ANOTHER 2-3 HUNDRED-WTF!! WHO DOES THIS??!!!! IM LIKE WHERE IS THE GUY I TALKED TO OR THE MANAGER,WE TALKED ABOUT EVERYTHING TO WHEN I WOULD GET MY CAR. MY CAR SAT FOR 4 DAYS WITH NO PHONE CALL OR..... WHEN I COULD'VE WENT TO OTHER PLACES AND HAD THE WORK DONE THAT SAME WKND FOR $15 MORE THAN WHAT THEY QUOTED ME. BUT HE SO CALLED CLAIM ""NO ONE WILL DO MY WORK FOR THAT PRICE"" SMFH- YOU SHOULD HONOR AND STAND BEHIND WHAT YOU SAY\TELL YOUR CUSTOMERS- AND BEING THAT THEY FELT LIKE THEY COULDNT DO IT FOR THAT PRICE, THEY SHOULDVE HANDLED IT BETTER. WORKED WITH ME SOME KIND OF WAY TO MAKE UP FOR THE MISTAKES ON THEY''RE BEHALF more

Will NEVER go back. Rude and inconsiderate. No greeting when I entered the place of business. (should have turned around then!) The ""owner"" (big guy behind the counter laughing at his laptop) could not even greet me or even respond to a compliment I gave him about his shop. It's not like he was in a bad mood; he was laughing at something on the pc that obviously was more interesting than his new customer. Wow! I even called up there to complain and asked him for his name but he wouldn't even give me that. He said he was the owner. I never thought someone would act this way when you are trying to establish a rapport with NEW clientele. The mechanic wasn't too knowledgeable about vehicles either. He was nice but not talkative when asking simple questions about cleaning my reusable air filter and new windshield wipers. NEVER again, will spread the word. more

I was quoted $2000 for a new engine at another shop. more

This place sucks....If i could give a negative stars i so would he this place doesn?t even deserve one star ....the mechanics really dont even know what they are doing they misdiagnosed my problem made me buy a part I didnt even need to ride down the street to have the same problems I went in with ..nothing was fixed ?than they charged me to take the part off they put on that I didn?t need ..and charge me again to diagnosed the real problem...the owner, JEFF WARREN....claims on his website ?His primary function is to ensure that you get the care your automobile needs efficiently and at a cost effective price? BULL FACE LIAR..he said he would let me the cost of everything prior to putting anything on ?my car set in their shop for a whole week straight and I ended of having to pay over $300 to change a sensor?are u serious ?I WOULD recommend everyone to STAY SO FAR AWAY FROM THIS AUTO PLACE ?IM TELLING all of the metro area more

The owner greeted us, the were no surprises in the pricing or the work done. The work done was efficient and reliable. It is the only repair shop I would personally recommend. Trust worthy and decent. Prices were quite reasonable. Pros: Most knowledgeable car repair shop I have found. more