I can not believe the wonderful experience that I had today at Belleview West Animal Hospital! I am new to the area and as such had been looking for a vet that had hours available to fit my work schedule, and would be willing to put up with all of my nutty animals. So I called and made an appointment. Since first impressions are important to me and it starts with the phone call, WOW!!!! That is about all I can say about that WOW! The person that answered the phone was very knowledgeable, and out of this world friendly. After getting all of my information, she said that they had some time today to take a look at my dog, she said that the appointment could be done one of two ways, either I could drop my dog off and Dr. Barnard could take a look at him between surgeries or they would fit me in on a double booking, there would be a bit of a wait, but my dog would be seen today. I chose the double booking as I was not sure about leaving my dog any where new. Upon arrival I was greeted by a very pleasant member of his staff. Again...... WOW! She was very sweet and nice and started right out talking to my dog like it was one of her own. And my dog took to her like a duck to water. All of the girls there were just gaagaa over my border collie. After filling out the paper work and getting all the necessary paper work finished up, I was taken into a room, the girls asked if I would like to have a magazine to read while I waited. The office was very clean, and the girls up front where funny! I could hear them joking around with each other through the closed door. I waited about 10 minutes, and one of the girls popped her head in to make sure that I was still doing okay, and she said that Dr. Barnard was just finishing up. I had to ask her how long she had worked here at Belleview Animal Hospital? She said that she had only been working here for a year. I asked her how she liked working at Belleview, this is important for me to know, because if the staff is unhappy than it rubs off on the animals. She stated that she loved the practice, and that Dr. Barnard was the best! So if his employees love him, well let's see what happens with my dog. Dr. Barnard (Dr. B to his staff) came into the room and my dog went crazy! First Dr. Barnard called my dog by his name, then he asked the dog ""what's up Big T?"", my dogs name is Tank. After he talked to my dog, and patted him, he spoke to me. The full appointment lasted about 20 minutes and I left with my medications, all the advise and instruction that I would need to treat my dog at home. All of this for a very reasonable price. I look forward to being a regular client of Belleview West. Rhonda, Ashley and Amy are the best!