Bella Weddings

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808 Sheridan St Ste 6
Honolulu, HI 96814

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(808) 955-5115
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Best

great selection of wedding gowns to buy and or rent! Pros: ambience, selection of gowns Cons: parking

Worst

I would not recommend this place. Sure it is clean and nice, but the owner, Jenny is not very bride friendly. I bought my dress in 10/08 and my wedding was 10/09. At that time,...

Poor customer service 3/3/2010

I would not recommend this place. Sure it is clean and nice, but the owner, Jenny is not very bride friendly. I bought my dress in 10/08 and my wedding was 10/09. At that time, she was very nice and gracious. However, the serious problems occurred when I went for the fittings a year later. Now, I had gained a few inches over the year. Rightfully so, I was under a quite bit of stress and I own that. Now, I am a size 4 and I got a size 6 dress. When I went in for the fitting, it was apparent that the dress was tight. Jenny, did not like that. She must of said over 10 times during the fitting how displeased she was about how I gained weight. My matron of honor and bridesmaid that were with me were appalled at the customer service. I was just so shocked at how she treated me. I am the bride and yes, I gained some weight, but she did not have to act in that manner. Mind you, she isn't thin either. Right after me was another client waiting to try her dress on. The client was thin and fit and Jenny's affect was completely different - much more happier and polite. After that experience, I did not feel good about myself that entire week up until my wedding. I was so preoccupied about how I looked, that I looked fat, etc. I cried to my fiance about this. I shouldn't have had to experience this. I mean, I am a size 4! And she made feel like I was 10xs my size. Many months later, I spoked to another woman who bought her dress from here as well. She told me that Jenny acted the same way towards her and that was because she does not like to do more work than she needs to. She will become upset and complain if she has to alter your dress and do more work. So the moral of the story is...don't come here to get your dress. Poor customer service and terrible attitudes. You shouldn't have to worry about a wedding shop owner making comments. You want someone who has tact, sensitivity, and professionalism. This is not the place. Pros: clean Cons: Shop owner is lazy and offers poor customer care more

modern and trendy wedding gowns for practical brides( for rent or purchase) 2/9/2009

great selection of wedding gowns to buy and or rent! Pros: ambience, selection of gowns Cons: parking more
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  • Neighborhoods: Ala Moana - Kakaako
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