I went to Ballas last a week before I purchased an SUV. I met Harvey Ciley and told him what I was looking for and he had some ideas, but it was our first day shopping and I never buy at the first place I go. Later the next week (after going to lots of dealerships) he called me knowing what I needed and wanted and hooked us up with a great deal! Andy Carter the business manager was just as awesome as Harvey. I used to work for a dealership and there are many other dealerships out there that should take notes from Ballas. I will definately stop there on my next car purchase. I highly recommend them to anyone!