Do not, and I mean do NOT do business with Ritan Property group! I am a college student in the Atlanta area who will be graduating from Georgia Tech at the end of this summer. My mother and I began looking for a one bedroom apartment for me to live in after graduation when we stumbled upon a listing Ritan Property Group had available. I contacted the company, told them I was interested, saw the property, and decided I wanted to apply the next day. I applied with my mother as a cosigner. Then things started getting fishy when they made my mom pay an extra $50 application fee just to be the cosigner, but we obliged. After submitting my application, I was told within 2 hours that my application had been approved without my mother as a cosigner. They also told me that another application had been submitted and approved, but whoever paid the good faith deposit first would secure the apartment. Long story short, we beat the other applicant, were told the apartment was ours, and started making plans for the lease and security deposit. Four days later, I received a phone call from a Ritan employee who stated that I hadn't submitted my application fee. After proving that I had, I received another call from the same employee who stated that because my mother didn't submit a full application, my application was incomplete (EVEN THOUGH the very same employee told me that I had been approved and the apartment was mine!). So they said they gave the apartment to the other applicant but tried to convince me to apply for another property they had listed with a monthly rent over $100 more than the apartment I had originally applied for. The employee I spoke with did not even apologize or say that this was her mistake. Once my mother found out about this, she not only spoke to the employee we had originally be corresponding with, but she also spoke to her supervisor and Andy Ritan himself. Not only was Andy Ritan extremely rude to my mother, but he definitely did not behave in the manner such as one would hope to expect from a hospital chaplain and MINISTER! He also did not live up to the standards listed on his website that describe ""a property management process that is effective, efficient and respectful to all concerned."" Andy Ritan and his property group are an outstanding example of exactly the type of unethical and unprofessional people that make finding a new residence one of the most frustrating processes I have ever experienced.
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