This is a smaller bookstore, located in the Everett Mall. I'm not sure how they're faring since the opening of the very large Borders Store! The last time I visited this store, I noticed that it was very clean and well stocked, if a little on the small side. If someone else is already browsing in "your" section, you pretty much have to wait until they're done, so you don't get too crowded.
But the staff was friendly and they had the book I was looking for at 30% off the cover price. Happy day!