Auto Palace INC

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5321 Northern Blvd
Woodside, NY 11377

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(718) 204-4981
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Used Cars, Trucks & Vans

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Automotive

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Auto Palace INC - Woodside, NY
Auto Palace INC - Woodside, NY
Auto Palace INC - Woodside, NY
Auto Palace INC - Woodside, NY
Auto Palace INC - Woodside, NY
Auto Palace INC - Woodside, NY
Auto Palace INC - Woodside, NY
Auto Palace INC - Woodside, NY
Auto Palace INC - Woodside, NY
Auto Palace INC - Woodside, NY
Auto Palace INC - Woodside, NY
Auto Palace INC - Woodside, NY
Auto Palace INC - Woodside, NY
Auto Palace INC - Woodside, NY
Auto Palace INC - Woodside, NY
Auto Palace INC - Woodside, NY
Auto Palace INC - Woodside, NY
Auto Palace INC - Woodside, NY
Auto Palace INC - Woodside, NY
Auto Palace INC - Woodside, NY
Auto Palace INC - Woodside, NY
Auto Palace INC - Woodside, NY
Auto Palace INC - Woodside, NY
Auto Palace INC - Woodside, NY
Auto Palace INC - Woodside, NY
Auto Palace INC - Woodside, NY
Auto Palace INC - Woodside, NY
Auto Palace INC - Woodside, NY
Auto Palace INC - Woodside, NY
Auto Palace INC - Woodside, NY
Auto Palace INC - Woodside, NY
Auto Palace INC - Woodside, NY
Auto Palace INC - Woodside, NY
Auto Palace INC - Woodside, NY
Auto Palace INC - Woodside, NY
Reviews
( 9 )
( 2 )
( 0 )
( 0 )
( 22 )

Best

i am so happy with my car. Thank you auto palace. Great service. very quick, no hassle. Got financed immediately. Very honest dealership

Worst

do not enter this zoo ! and jay honestly you cant trust him hell say hes trying to get out of there but i dont think so, and felix the manager is gonna tell you bs like those revi...

U will reap what you have sown 3/29/2010

They are the most horrible place to deal with they sell lemon cars for top dollar.They are liars and need to be exposed for the crooks that they are.There cars are unsafe and they steal your money and dont follow the law.The police were called because three different families were damanding our money back for the lemon cars that they sold us and the police stated that they are called to this place at least once a week for lemon car sale. The precinct would love to see this place closed down.I am in the process of having to go to court they gave me in house financing and I thought that when I was pulling out the lot that I was getting a good deal. 2003 vehicle for 11,000. what a fool I was, the engine light went on, the motor light went on, the brake light went on, the tire is about to fly off the car, their is a missing bench that they failed to order, the driver window does not go down, their is a large and small gas leak and the car is not safe to be on the road.I went back the next day to demand my money back and they refuse to give it to me after Jenny said that they would,ironically when I got there that evening Jenny called out sick, how convenient she was not even there. This place is a poor excuse for a business.They need to be closed shut down,I am suing them now and I have not even had this lemon for a month and I am expected to pay 250 a week for a lemon that I can not even enjoy.I work very hard and would like very much to have a car that I can travel with my family and go out on the field to do my work. I fear of the car exploding or the wheel flying off killing me and others. I would like to get together with all the other people that they have taken advantage of and file a civil suit against them.In numbers we can fight them I already have two families names and if we get together we can get them closed down or have them stop selling lemon cars to hard working people and stop them from ripping off other victims like ourselves.Please call me if you want to speak more about this at 347-499-2693 Pros: There was nothing positive about this place Cons: They are crooks, cold hearted liars, and thieves! more

I had the exact same experience as several others here. 3/10/2010

I've been passing by this dealer many times over the last few months. I make a high income, but for lack of ""debt experience"" have FICO score which can only go so high without taking out a car or home loan to add to my credit history.\r \r BAIT:\r \r Auto Palace ALWAYS has a car or three in beautiful condition out front with prices that are far below book value.\r \r HOOK:\r \r I test drove and decided to buy a 2005 Toyota Camry in beautiful condition which was tagged for $6995. While putting down paperwork, the manager, without prompting, said he would give it to me for $6,000 even.\r \r I sent in my pay stubs, phone bill, utility bill, and five references the next day. I also asked for the Car Fax to be sent to me, which they did. \r \r The car couldn't be sweeter. Toyota Camry, 2005, only one owner, 83k on the odometer, and an agreed to price that was at least $3,000 below the book value. Wow. I was going to nickname it ""Beginners Luck.""\r \r I was told later that day that the financing was approved and they were prepping the car--oil change, brake pads, et cetera. Yeah!\r \r Next day I was told there was a problem, that my pay stubs said I only make about $1200 a month--so how was my financing approved the day before I wondered. After giving them a reading lesson, they realized I make five times that amount, and was later advised once again that the financing was approved.\r \r So now I'm just looking to confirm the rate and what my monthly payments are going to be so I can bind the insurance and pick up the car.\r \r I'm calling several times a day, being told that only the Finance Manager can tell me my payments, but doesn't have a spare second. I keep calling, every hour, just trying to pick up my car.\r \r SWITCH:\r \r On day four, after calling every hour, I'm first told the interest will be 20%. I tell them I'm fine with that because the difference in monthly payments between, say, 6% and 20% is only about $50 on a $6,000 loan over 60 to 72 months--so really, that's perfect, I'll take it.\r \r Then I'm told they can't sell me that car because the bank wont finance it due it having over 80,000 miles on the odometer. They're basically saying the bank thinks it's overpriced, when it's actually about $4,000 underpriced.\r \r Listen folks, I work in the financial sector. What they've just told me is not even probable. It's a straight out lie. In fact, both the car and buyer are extremely low risk to finance.\r \r So they say they can't sell me THAT car but that they have several other cars they can sell me. Again, there's simply no way that's not fraud. They're saying they can sell me another car at the same price and terms--therefore they can sell me the Camry.\r \r ACTION: If for no other reason than to soothe your frustration, please call 311 and report your bait and switch experience at this dealer. The Department of Corrections is currently investigating my complaint, and is expected to respond within four days.\r \r I will also be filing complaints with the Better Business Bureau and Consumer Protection Agency. As well as look to contact someone in the news media who might help me get this car at the agreed terms and highlight this issue for other consumers. Pros: None. They seemed friendly and low pressure. Cons: Bait and Switch operation more

I wish i had read all the reviews before I went 2/26/2010

Went to look at a truck, which was in horrible shape, looked at another one in much better condition with a sticker price of $29,900, i neg. a price of $25000. Put down a deposit and was told i was approved and can drive the truck home same day. However, i had to come back and finalize the paper work with the bank. When i went home i went on their website and saw the same truck was advertised for $24900, asking price. When i called them they said it was a special internet price. What bull crap. When i went back to finalize the paperwork i was told the bank could not finance me for that truck because it was a high risk vehicle, more bull, and was told i can purchase any vehicle in the lot except that one. Come to find out, the bank approved me but the value of the vehicle was over priced for the year and milage. I file a dispute with my credit card to get my money back. \r \r Note : Some good news, When I was there, A gentleman from DMV was there and took away all their license plates that they issue when you buy a car. Hopefully DMV will take away their license and close them down. Stay away people and if you must , put deposit on Credit Card and not cash or check. \r DO NOT TAKE THEIR ADVISE AND USE THEIR INSURANCE COMPANY THEY USE. THEY WILL TAKE A $300 DEPOSIT IN CASH WHICH THEY WILL KEEP FOR THEM SELVES. IT WONT GO TO THE AGENT OR TOWARDS YOUR INSURANCE. TRUST ME I KNOW, I LOST IT. DONT GET SUCKERED LIKE I DID. STAY AWAY. \r RIP OFF. Pros: what pros? Cons: from the top of management to the snakes for salesman. more

DO NOT GO!!!!!! 8/2/2009

I DID GO to Auto Palace and BELIEVE ME, I WISH I DIDN'T. After seeing car on internet I called to see if still available and what color were the Leather Seats. The salesman said ""Yes, still have and leather seats are charcoal gray"". When I went to dealership, the seats were not Leather (because the trim advertised was Wrong). So, why did he tell me the Leather seats were CHARCOAL GRAY? The answer is, they will say anything to get you to come down to dealership. In other words they LIE!!! I had to drive for over an hour to get Aggravated and Frustrated. DON'T LET THIS HAPPEN TO YOU!!!! \r =====> JUST DON'T GO Cons: Too MANY to list more

Will stay away indeed 7/19/2009

the comment have been helpful and i will stay away from this dealer and the next time i think about purchasing a used car i will think about why is this vehicle priced so cheap and the miles are extremely low is it because it has been in a prior accident that they aren't telling me about and i wont be giving any used car dealer a deposit because if that car isn't there when i come back then it wasn't meant for me to buy it Cons: this dealer makes me want to stay away from used car dealers more

SHOCKING - STAY AWAY 6/15/2009

This is your stereo-typical used car dealership. It's places like this that give car salesman a bad name. There are ethical dealers out there - unfortunately this isn't one of them. Not only are they dis-honest, but the service is absolutely horrible.\r \r I'm not going to get personal in this review, so I won't insult anyone in particular. I blame the dealership management for the quality and behaviour of their staff.\r \r The car I was interested in had a clean Carfax, which was pointed out to me. However, I had it checked out by a franchised dealer of the make, and they quickly pointed out that it had been in a severe front end collision that would have been obvious to any mechanic worth their salt. Auto Palace are either deceiving cheats, or their mechanics are morons - take your pick, but trust neither.\r \r Took the car back to get my deposit, which they agreed to - infact seemed genuinely apologetic. However, they only write checks on Tuesday's, so they couldn't give it me then. \r \r Called on Tuesday to confirm that I could pick up the check and was told they are not going to refund it all. Offered me a partial refund and was told to take it or lawyers would have to be involved. Took the refund to at least get some back, and am now waiting for my date in the small claims court to try and get the rest. By the way, the guy who writes the checks is there all the time - guess his pen only works on Tuesdays. Or it is some cunning way to keep your money longer and work out a scam to avoid giving it you back.\r \r Points to be aware off:\r \r Don't give them any cash or checks. If you must leave a deposit, do it on your credit card. That way, you can dispute any issues much more easily. If you haven't got a credit card - don't shop here unless you can afford to lose any depsoit you give them.\r \r Don't trust the Carfax - if some cowboy has half fixed up a car in his garage after a crash, it might not have been reported to Carfax.\r \r Get all cars inspected before you agree to a sale or give them any cash or checks.\r \r If you do all of the above and the car checks out well with an independant mechanic, then you might have a good deal.\r \r I think my advice applies to all car purchases from dealers. Some dealers may be understanding and helpful - these guys aren't.\r \r BEWARE!!\r Pros: Can't think of any Cons: There's not enough space to list them all here more

*** STAY FAR AWAY *** 6/10/2009

While in Auto Palace trying to get deposit back a man was Yelling and Screaming that he wanted his $5,000 back. He got so furious that the salesmen thought he might throw punches. I did not get deposit back that day. I can only tell you that BEFORE you give deposit have them write DEPOSIT REFUNDALE. I guarantee they will not agree with this. This is your sign TO WALK OUT THE DOOR. Cons: Not Honest, Hard To Get Money Back, Trim of Car WRONG more

**** DO NOT GO HERE *** 6/6/2009

STAY AWAY.....\r Long, but believe me, IT IS WORTH READING. \r \r At first, spoke with ***** who called over Manager *****. Told him ""WANT TO PURCHASE OUTRIGHT"". Explained this was a surprise for my grand-daughter and must have by a certain date. After viewing vehicle noticed TIRES BALD, NO RADIO and FANCY RIMS. \r Ask Angel following: \r Can you replace tires? \r Can you put radio in vehicle? \r Can you change flashy rims for alloy rims?(which I'm sure were cheaper) \r \r ***** replied ""YES WILL TAKE CARE OF EVERYTHING, DON'T WORRY"". \r \r \r He explained that USED tires would be placed on vehicle. (of course wanted additional $400) Asked ***** to find out what new tires would cost, and he said will call me with quote.(NEVER DID) \r \r We agree on price, gave deposit and signed paper. THIS IS WHEN ANGEL SAYS ""MUST FINANCE TO GET THE PRICE"" Told us, DON'T WORRY can pay off right away. Gave Finance officer personnel info and from this info he said you are approved. Need certain documents, pay stubs, etc. and then will discuss which plan to get. \r When I had all documents, was told can drive car off lot. Called ***** to verify that tires and rims were changed, radio was installed and vehicle would be cleaned. AGAIN, DON'T WORRY EVERYTHING WILL BE DONE. As soon as I arrived at AUTO PALACE saw vehicle. NOTHING WAS DONE..NO RADIO...NO DIFFERENT RIMS..NO DIFFERENT TIRES AND DIRTY. Was told as I speak to Finance officer everything will be done. WELL, finance officer tells me another $5,000 would be added to vehicle which has NOTHING TO DO WITH INTEREST. Found out that the $5000 GOES TO DEALERSHIP. Told them NO DEAL and want my deposit returned. Said could not give me money until next day. As I left saw vehicle and NOTHING WAS DONE TO IT. WAS JUST LIKE I SAW IT THE FIRST DAY. \r \r *****TRUST ME...DO NOT GO TO AUTO PALACE******* \r IT IS WORTH REPEATING \r \r **********DO NOT GO TO AUTO PALACE ************* \r \r Cons: DECEITFUL, UNPROFESSIONAL,WORST EXPERIENCE,ETC,ETC,ETC. more

they are total rip offs 5/18/2009

Please do not purchase with these people. I am currently trying to file a class action lawsuit......while i was there fighting there was also another customer doing the same. We are already in the process of getting lawyers involved. If there is anyone else that would like to join us.....please contact me at babyluvles@aol. As for everyone else...do yourself the favor and don't purchase with them. Pros: Auto Palace aka Auto theives Cons: from the owner to the emloyees, no honesty whatsoever more

do not buy cars there.scheme cheaters 4/8/2009

never ever sign anything with them. they take ur money and don't want to give it back.please listen everyone....!!!! Pros: cheaters Cons: do not more

Rip OFF 3/17/2009

The other testimonials are clearly placed by the dealership itself. (who gives five starts to a used car dealer? come on) Auto Palace are collectively scam artists. Take your deposit with no intention of paying it back. Warning do not deal with this company. Better yet if you already have and have been scammed take the time to visit the following and send a compliant through the New York Attorney General's office. Here's a true testimonial from another miserable customer google search: auto palace deposit more

Amazing Service And Low Pricing!! 3/6/2009

I Was Looking For An BMW X5. So I Looked At Auto Palace And Right There Was My Dream Car!! And At The Perfect Price! I Financed The Veicle And Took It Home The Same Day!! I Never Knew Getting A New Car Could Be This Easy!! Pros: Service= Very Good Sales Reps= Very Helpfull overall experience= amazing!! Cons: nothing!! more

Best Car Dealership In the Tri-State Area!!!! 10/5/2008

They were so amazing. They're cars were beautiful and in amazing shape. I am so happy with the car that I have now. I don't feel like it is a second hand car at all. They were so friendly and so upfront about everything. They didn't hide anything about the car or fees from me and it made me feel very comfortable when purchasing my car. They're financing department was superb. I would definitely shop there again. It was a great and easy experience. Pros: Amazing, so friendly and great prices and deals Cons: not that i could think of more
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  • Payments: American Express, Discover, Master Card, Visa
  • Neighborhoods: Woodside
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