Aurora-Edmonds Furnace Cleaning

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12246 SE 196th St
Renton, WA 98058

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(206) 363-0884
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I would give it a minus star. This was a complete waste of my time and money. I left work early and took time off for our 1pm appointment and the Aurora Edmonds Furnace Cleaning ...

waste of money - spectacularly poor customer service 1/2/2015

I would give it a minus star. This was a complete waste of my time and money. I left work early and took time off for our 1pm appointment and the Aurora Edmonds Furnace Cleaning staff showed up 3.5 hours late. The AEF Cleaning staff informed me that it was not part of his job to remove the vents and informed me that I need to to remove individual individual vents in my house, so that he can use a small handheld air blower to clean the vents, in which he proceeded to charge additional $5 per vent for this "service" on top of the nearly $300 fee for the visit. The job was rushed and I was left with blown dust and debris on my carpet along with the task of having to screw back my vents. Stacy the "customer service" clerk was terse & ill tempered when I called to inform her of my experience stating only that she will pass it on to the management. more
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Over 30 years of dependable truck mounted furnace & air duct cleaning.

Owner Message
  • Welcome to Aurora-Edmonds Furnace Cleaning, serving the greater Seattle, Washington and Puget Sound area for over 30 years. We specialize in deep cleaning with our powerful truck mounted furnace and air duct cleaning equipment to ensure the best results possible. Many companies clean the surface of your system. We make sure everything is completely cleaned and go through your entire heating system to ensure optimum performance. As a family owned and operated business, we are committed to our customer's satisfaction and take pride in all we do.We offer cleaning services for:• Ducts• Dryer vents• Heating & air conditioning systems• Heat pumps• Furnaces • Boilers• Fireplaces• Chimneys Cleaning your system is all we do, so we do not use this as a way to get our foot in your door so as to sell you other goods and services. If your system is in need of service or repair we will happily refer you to some of the best companies in your area. As a member of the Better Business Bureau, we have built our business on the trust of satisfied customers. Thank you for considering us. We look forward to adding you to our long list of satisfied customers.For more information about our products, services and staff please visit our website by clicking on the link above. Please give us a call today to schedule an appointment, and be sure to ask about our best price guarantee!

Additional information
  • Hours: Sun Closed;Mon: 8:00 a.m.-5:00 p.m.;Tue: 8:00 a.m.-5:00 p.m.;Wed: 8:00 a.m.-5:00 p.m.;Thu: 8:00 a.m.-5:00 p.m.;Fri: 8:00 a.m.-5:00 p.m.;Sat Closed;
  • Payments: Cash, Visa, Master Card
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