I used to be a frequent customer at the Staten Island branch, but my visits decreased dramatically over the past year or so. It used to be great there, but all the good waiters/waitresses seem to be disappearing. Now there's always a new face there doesn't know what they're doing at all. On top of that, they have a new manager, incompetent... completely incompetent. \r
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The food was always mediocre, but I went there for the relaxed and fun atmosphere but now, the staff isn't enthusiastic, the managers are reluctant to help you solve any problems. They just throw you the typical ""Oh, I'm sorry to hear you're dissatisfied, I'll make sure it doesn't happen again.""
Pros: Great place to just relax... unless they're busy and try to rush you out
Cons: Mediocre food, overpriced, bad management, constantly getting new unknowledgable and useless staff
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