I have been with Al's Oil Service for a long time, and I have never really had a problem until now. The service is absolutely horrible. The woman was rude and unhelpful. To make a long story short, she would not let me speak to a manager nor would she tell me her name or job title, she did not care what I had to say, she kept repeating "don't yell at me", in front of her coworkers, when I asked to speak to someone other than herself, she would not allow that. So maybe its time Al's oil service re-evalutes there employees.