I was referred to all Trans from a mechanic and other motor head friends after a few nightmare experiences with two ford dealers. I was on my last nerve when I got to Jen in the office , she was polite , efficient and professional. When Michael put my truck on the computer he found multiple codes left by the ford dealers mechanics. Michael reset the computer and said "" drive it until the light comes back on and we'll see what is really wrong , I don't want fix anything that is not wrong "". After being through the dealership wringer that statement was like a breath of fresh air and I was at ease about my truck , which is also how I earn my living , for the first time in weeks. When I picked my truck up Michael told to call if anything was funny or it did not seem right. There was some funny shifting so I called and he said bring it back . I did and he diagnosed it for free and we talked about what happen , he suggested a routine maintenance solution that cost me $11 dollars and profited him nothing except earning him another grateful customer and a solid reference to anyone with transmission problems. Right on All Trans !