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All Star Transfer - 7 Reviews - 24111 Highway 99, Edmonds, WA - Shipping Reviews - Phone 1 (800) 996-6838

All Star Transfer

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24111 Highway 99
Edmonds, WA 98026
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1 (800) 996-6838
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Reviews

( 4 )
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Best

Joe and Richard were great to work with. They were very professional and got me moved without a hitch in spite of some challenging weather. Thanks for a job well done! Bonnie

Worst

Began as a promising good move, but quickly turned out to be the most poorly managed moves I've ever experienced on the actual moving day. Last minute changes by the company wi...

Terrible management of resources 7/23/2012

Began as a promising good move, but quickly turned out to be the most poorly managed moves I've ever experienced on the actual moving day. Last minute changes by the company without notifying me (an email or phone call costs nothing), an uncooperative and absolutely disrespectful "part" owner answering the phone who actually flat out refused to answer my demands about new, undiscussed prices for the move and instead wanted to initiate and engage in a pointless blame game, an overheated moving truck with owner and dispatch gone for the day (noon), and personnel switching in and out in the middle of the move (we went from 3 movers to 2 more than halfway in the move). There's definite room for improvement. The movers themselves were enthusiastic and knew how to hustle and that deserves recognition (and the 2 stars), but their management really needs to take some classes on how to properly respond to customers, and manage their ego and their business. I strongly recommend against going with these guys until the owner figures that out. more

Excellent! 5/2/2012

Joe and Richard were great to work with. They were very professional and got me moved without a hitch in spite of some challenging weather. Thanks for a job well done! Bonnie more

Great Experience 5/20/2010

Just moved 3,000 miles & not a scratch, a dent or a mark on anything. On time for pickup and delivery. Joe was fantastic to work with, coming up with inventive ways to accomodate special items. Definitely recommend these guys. What a pleasure to find a reputable, honest, hardworking company. Thanks Joe & Allstar. PA to OR May 2010 Cheryl more

Wonderful 9/26/2008

I recommend All Star Transfer. I have used them for two moves and I've had a wonderful experience. They were always available when I had a question and were schedule conscious. All of my items were moved without breaking, being scratched, or otherwise damaged. I will continue to use All Star for any future moves. more

owner of all star transfer 4/23/2008

I have to defend All Star Transfer against the first reviews' negative claims. All Star has one of the best records in Washington with the WUTC who regulates moving and storage industry with 0 unanswered claims. We also have been in honor roll status with the BBB for 10 years straight! We have serviced over 10,000 customers and are proud of our reputation in a business that is not easy to please people. Our record speaks for itself. The gentleman in the only negative review you will ever find on this company was actually a lawyer himself and lost a battle attempting to make a false claim. He tipped us $100.00 on the unload and said we did a great job. Not knowing the owner of All Star did his move, he tried to claim false damage with the main office. Thats a lawyer for you! I paid his false claim and politely told him we did not want to move him again. more

Do NOT use this company!! 9/12/2007

All Star Transfer moved us from our home in Washington to another home. Their estimator (with another crappy company called enationwide.com) came by our home and our two storage units several weeks before our move and gave us an estimate. When Laron the driver showed up with his crew, he said the estimate was way off and he would not move anything in our storage units. While I was on the phone with a friend expressing my frustration, Laron accused me of talking to my lawyer! We really had no choice but to let them move us as we had sold our house and had to be out. I had to rent a moving truck to take the rest of our items by myself. The crew also dropped our 1 year old washing machine on its face when taking it to the truck. When they got to our new house, our full-length mirror was broken and our washer was out of balance and not working. We incurred over $700 to fix our washer and $300+ to replace our mirror. In response to our claim, Laron called us liars, denied damaging our washer, sent us a check for about $70 and told us never to call him again. If I were you, I would expect the same low level of service so save yourself the effort and call someone reputable. more

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Well Priced Piano Mover 8/28/2005

We used All Star Transfer to move our grandmother's antique piano. We called around and their prices seemed to be the most reasonable and they were able to move the piano on the day we needed. They did a great job. They were on time, professional and capable of moving it safely. They also recommended someone that could help restore the antique piano. We will use them again. more
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